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Genesis Of Kansas City

Overland Park, KS

4.8
411 Reviews
The team at Genesis of Kansas City would like to welcome you to our dealership in Overland Park, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Genesis vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan.
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7722 Metcalf Ave

Overland Park, KS

66204

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Showing 411 reviews

July 21, 2026

My car is still at the service center. I haven’t heard from them. Today is Tuesday. It’s been there since Friday. More

by gina.davis121
Service Communication
Recommend Dealer
No
Employees Worked With
Antonio
Jul 24, 2026 -

Genesis Of Kansas City responded

Thank you, Tina, for providing this feedback, and we apologize for not providing you with an exceptional experience. We never like seeing that we didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Genesis of Kansas City Team

July 18, 2026

The salesman we’ve delt with gave all left But the service dept.gas been very helpful. Antinio is the best! More

by daneogden
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vince..Gone
Jul 18, 2026 -

Genesis Of Kansas City responded

It’s great to hear our service department was so helpful with your Genesis GV70. Thank you for the five-star rating and we look forward to your next visit. Genesis of Kansas City Team

July 17, 2026

I worked with Cecil when I first came in. What a great guy! He and his team treated me with respect and kindness I’ve never received at any dealership. My last experience at Gower Ford was aw More

by jacob@ljsgraphics.com
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Les Saunders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cecil
Jul 17, 2026 -

Genesis Of Kansas City responded

Thank you for highlighting the respect and kindness you experienced with our team. Les was glad to promptly resolve the minor concerns with your Chrysler 300, and the financing team secured the rate you requested. We appreciate your recommendation and look forward to assisting with any future needs. Genesis of Kansas City Team

July 14, 2026

Great service Everytime I come in for service. I get a call to confirm and I get a reminder day before. More

by SYVETTEL04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Les Saunders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 15, 2026 -

Genesis Of Kansas City responded

We appreciate that our confirmation and day-before reminder calls keep your Genesis GV70 service appointments running smoothly. Our team looks forward to caring for your GV70 again at your next visit. Genesis of Kansas City Team

July 12, 2026

Great customer service and support, very honest and upfront, also these guys are of great service! More

by twinkchristal
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Les Saunders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cameron and others
Jul 12, 2026 -

Genesis Of Kansas City responded

It’s fantastic you experienced honest, upfront support from Les and the team. We appreciate your five-star rating and hope your Chevrolet Impala serves you well. Enjoy every drive! Genesis of Kansas City Team

July 12, 2026

I found Cam and Les to be honest and professional! We came to a deal/understanding without and pressure or or undue stress. To top it all off the Genesis G 80 is by far the best vehicle we have owned. More

by jbair50
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Les Saunders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cameron Younglive
Jul 12, 2026 -

Genesis Of Kansas City responded

It’s great to hear Les provided a professional, pressure-free experience. Knowing your Genesis G80 stands out after owning dozens of cars means a lot. We’re honored to count you as a customer for life. Genesis of Kansas City Team

July 08, 2026

Great service department that gets you in and out very timely with great communication and results More

by lspitco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allia service advisor
Jul 08, 2026 -

Genesis Of Kansas City responded

We appreciate the five-star rating. Our service department was glad to get your Genesis in and out promptly while keeping you informed and delivering an excellent outcome. We look forward to assisting you again. Genesis of Kansas City Team

July 06, 2026

When my checked in, Alyia greeted me and kept me informed the whole time during service. Alyia represented your company well, you should seriously consider making her a sales representative, great personali More

by sfccombs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/A
Jul 06, 2026 -

Genesis Of Kansas City responded

It’s great to know you felt welcomed and informed during your Genesis G90 service. We will share your praise of the team’s positive personality and clear communication. Thank you for highlighting this experience, and we look forward to assisting you again. Genesis of Kansas City Team

July 03, 2026

A very pleasant trying and buying experience. The team, teamwork, patience, professionalism, competence, communication and human factor were all exceptional. Excited for them and their new faci More

by Boxster06
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Les Saunders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cecil, Charlie, Del, Les
Jul 03, 2026 -

Genesis Of Kansas City responded

Thank you for noting the collaboration and patience you experienced during your Genesis purchase. Our team’s clear communication and personal approach helped make the process feel smooth and professional. We share your enthusiasm for our new facility and look forward to welcoming you there for years to come. Genesis of Kansas City Team

July 02, 2026

Antonio is the BEST! His attention to detail is unmatched. He is knowledgeable and professional. I look forward to taking my car in. I appreciate the video review and rec More

by treshaburnett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Les Saunders
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Antonio
Jul 02, 2026 -

Genesis Of Kansas City responded

What a pleasure to know you valued the detailed video overview and professional care of your Genesis. Les and our service team appreciate hearing that you’re sharing your experience with others. We look forward to welcoming you back soon. Genesis of Kansas City Team

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