Genesis Of Kansas City

This was my first time going to a dealership to buy a car, and it was fantastic!! Everyone was very kind, helpful, and understanding. Matt and Charlie were excellent! They helped walk me through everythi car, and it was fantastic!! Everyone was very kind, helpful, and understanding. Matt and Charlie were excellent! They helped walk me through everything, and were so understanding with my questions and concerns. I thoroughly enjoyed my whole experience! More

The staff was very helpful and friendly from the moment I pulled into the dealership. The service was done quickly and I was on my way! Excited for the new and improved dealership facility to open. pulled into the dealership. The service was done quickly and I was on my way! Excited for the new and improved dealership facility to open. More

Love the car & our final sales rep Jordan Jones was fantastic. The dealership itself has a lot of opportunity for improvement. Definitely not the luxury car buying experience Genesis advertises. The fantastic. The dealership itself has a lot of opportunity for improvement. Definitely not the luxury car buying experience Genesis advertises. The process was very chaotic and the sales manager just sat there - he did not engage with customers or attempt to help his sales people on the floor that were all overwhelmed. I can't image the business they are losing due to his ineptitude. We were minutes from walking out the door until Jordan stepped in. More

The process from my first inquiry on car gurus to the time I drove my car off the lot was seamless. I was coming in from out of state 7 hours away and all the paperwork, etc was ready to go. I can’t reco time I drove my car off the lot was seamless. I was coming in from out of state 7 hours away and all the paperwork, etc was ready to go. I can’t recommend my salesman Cecil strong enough. I bought a used BMW X6 and he knows BMW inside and out from previous experience. He took the time to help this old 60 year old man set up the apps, settings, etc. Super super super good person and very organized and detailed. Everyone I came in contact with at Genesis of KC from the wash bay to the management was nice, helpful and easy to work with. More

great car, great sales guy (Cameron), great experience. I'd highly recommend this dealership and sales guy to my friends and family. I'd highly recommend this dealership and sales guy to my friends and family. More

Courteous from the moment I walked through the door. Took time to explain paperwork , explain what the Genesis offered and demonstrated the options . Sales rep was extremly courteous and took him tim Took time to explain paperwork , explain what the Genesis offered and demonstrated the options . Sales rep was extremly courteous and took him time explaining everything. This was a cash transaction so financial options did not pertain. More

Prompt service of vehicle after arriving. Text message updates of service and inspection are good. Text message updates of service and inspection are good. More

JJ and Dell could not have provided better service or an easier buying experience, will do business with Walser again after this experience! easier buying experience, will do business with Walser again after this experience! More

It’s the best service in town. Antonio is easy to work with friendly and courteous and very knowledgeable. Antonio is easy to work with friendly and courteous and very knowledgeable. More

This is the 2nd Genesis we have purchased thru Genesis of Kansas City. Everyone we had contact with was outstanding. We are happy to hear the new facility will open in the near future, small and mighty will Kansas City. Everyone we had contact with was outstanding. We are happy to hear the new facility will open in the near future, small and mighty will only improve. More