Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Genesis Of Kansas City
Overland Park, KS
411 Reviews
The team at Genesis of Kansas City would like to welcome you to our dealership in Overland Park, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Genesis vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 10:00 AM - 8:00 PM
Tuesday 10:00 AM - 8:00 PM
Wednesday 10:00 AM - 8:00 PM
Thursday 10:00 AM - 8:00 PM
Friday 10:00 AM - 6:00 PM
Saturday 10:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Filter Reviews By Type
Showing 411 reviews
October 19, 2026
Your needs are addressed immidiately. You feel like you're the most important person there.They want you to have a good experience with the dealership. It's a nice change from my prior de You feel like you're the most important person there.They want you to have a good experience with the dealership. It's a nice change from my prior dealer. More
by lsimon0760
Verified CustomerEmployees Worked With
Charlie
October 17, 2026
Very good people to deal with. The service advisor and the service tech were very kind and keep us informed about our service visit. Thanks Genesis KC. The service advisor and the service tech were very kind and keep us informed about our service visit. Thanks Genesis KC. More
by Kenneth L Harper
Employees Worked With
Service advisor, service tech
October 15, 2026
Very nice new facility with great sales and service people . You can just tell the people care. people . You can just tell the people care. More
by TODDUEBELE
Employees Worked With
October 12, 2026
It’s the people and the service. They are the BEST! Communication, reliability and speed!! They are the BEST! Communication, reliability and speed!! More
by jkhutchings
October 06, 2026
It took the dealership three or four weeks to actually resolve the issues with the car. After they put in the emergency break when I pick it up, the drum was on one of the wheels was bad the Aliya the ser resolve the issues with the car. After they put in the emergency break when I pick it up, the drum was on one of the wheels was bad the Aliya the service representative. was very responsive kept me informed and made sure that I had a loaner for the time the car was in service. More
by KENSIGMAN7
Employees Worked With
Aliya is an asset to your dealership. She should be given positive feedback that a customer appreciates her her effort.
October 05, 2026
I thought it was awesome. I didn’t leave a five because nothing is perfect and someone might think of something to improve the experience that I didn’t. The young man that too I didn’t leave a five because nothing is perfect and someone might think of something to improve the experience that I didn’t. The young man that took care of us was beyond expectation. More
by Dl122778
Employees Worked With
Service
October 02, 2026
Simply awesome in all respects. Best dealership in KC metro area. Wonderful new facility and great people. Best dealership in KC metro area. Wonderful new facility and great people. More
by FlannyLaw
Employees Worked With
September 28, 2026
Everything was great. All staff was helpful. They were also kind. I have no complaints. All staff was helpful. They were also kind. I have no complaints. More
by Haileyreichmuth
Employees Worked With
September 26, 2026
My visit was primarily for G90 factory recalls, which were handled on time in an efficient manner. The new facility is gorgeous and the customer waiting area is the best I've ever seen. Alyia, my servi were handled on time in an efficient manner. The new facility is gorgeous and the customer waiting area is the best I've ever seen. Alyia, my service advisor, couldn't have been nicer and was most helpful. Overall, it was a very pleasant experience. More
by gcostello2.0
Employees Worked With
Alyia Cantrell
September 19, 2026
I recently took my GV80 to the dealership and they were able find out what the rattling noise was and they also gave me a loaner car for a few days. The service manager kept me informed at all times. able find out what the rattling noise was and they also gave me a loaner car for a few days. The service manager kept me informed at all times. More
by jennywelch64
