Gene Messer Volkswagen

I stopped in to check out an Atlas as I was planning on purchasing a new vehicle in the near future. Luis (a young salesman) greeted me as I entered the dealership and we briefly chatted about what I was i purchasing a new vehicle in the near future. Luis (a young salesman) greeted me as I entered the dealership and we briefly chatted about what I was interested in looking at. He (Luis) exceeded all expectations as far as how customer service should be done. He arranged a test drive with no hassle, stress, or pressure. Later that afternoon he texted over some preliminary numbers and by the next morning we not only ironed out a deal, but Gene Messer Volkswagen arranged delivery at my home (105 miles away). This was easily the best car purchase experience I have had and Luis is an exemplary customer service professional! More

The service staff at Gene Messer Volkswagen is friendly and gives you options rather than pushing for items you may not immediately need. They are kind and communicative on every step. and gives you options rather than pushing for items you may not immediately need. They are kind and communicative on every step. More

I was in for a oil change and overall a good experience, didn't have any issues today. didn't have any issues today. More

It was a quick and easy process. James Stalnacker was very nice and helpful. Thanks! James Stalnacker was very nice and helpful. Thanks! More

Took car on Thursday and was fixed on Friday. Staff was very friendly and helpful Staff was very friendly and helpful More

I had nothing but good experiences with Gene Messer Volkswagen. The customer service of both the sales and service departments is exceptional. Volkswagen. The customer service of both the sales and service departments is exceptional. More

Easy to schedule service. Fast friendly knowledgeable service. Fair competitive pricing. Quality work done on time. Fast friendly knowledgeable service. Fair competitive pricing. Quality work done on time. More

Very helpful and if I asked a question they answered professionally and understanding to my concerns professionally and understanding to my concerns More

Kyle Hind is so very helpful. This is the third time I have bought a car from him, and he always makes the experience a good one. I would highly recommend him and Gene Messer to d This is the third time I have bought a car from him, and he always makes the experience a good one. I would highly recommend him and Gene Messer to do business with. More

I have been a loyal VW and Gene Messer Volkswagen customer for over a decade. My salesman Kyle is knowledgable and very interested in making me a happy, repeat customer. I am now on my 3rd Tiguan! customer for over a decade. My salesman Kyle is knowledgable and very interested in making me a happy, repeat customer. I am now on my 3rd Tiguan! More