Gene Messer Volkswagen

It was a quick and smooth experience. Professional service provided. I would recommend to anyone needing to service their car. Professional service provided. I would recommend to anyone needing to service their car. More

We always receive excellent service from the dealer service department. We are able to schedule an appointment time to meet our needs. service department. We are able to schedule an appointment time to meet our needs. More

People were very kind and helpful from the time we pulled up(late) until they handed the keys back to me up(late) until they handed the keys back to me More

Good service, Amanda is a very customer oriented service advisor who proactively helps with my service visits. She has also helped me understand some of my Atlas info systems capabilities so I can better u advisor who proactively helps with my service visits. She has also helped me understand some of my Atlas info systems capabilities so I can better use their functions. More

It was one of the easiest car deals I've done. James was great and so was the finance guy, whose name escapes me. It was our first time doing business at the VW house and there was absolutely no James was great and so was the finance guy, whose name escapes me. It was our first time doing business at the VW house and there was absolutely no pressure or lying that we could detect. I rather enjoyed buying a used 2021 Avalon from Gene Messer Volkswagen. More

Excellent. . great communication and fast service with great customer service it's worth the drive from my hometown littlefield . great communication and fast service with great customer service it's worth the drive from my hometown littlefield More

Amanda is amazing! I think she goes above and beyond expectations. Very knowledgeable and tbh she’s my favorite. I think she goes above and beyond expectations. Very knowledgeable and tbh she’s my favorite. More

Service was timely, agent was friendly. and co.mmunication was good. Didn't use the breakroom and co.mmunication was good. Didn't use the breakroom More

I called about a notice I received for a recall regarding the airbags. Andrew ordered the parts and in just a couple of days he received them and they notified me. When I called for an appointment they got m the airbags. Andrew ordered the parts and in just a couple of days he received them and they notified me. When I called for an appointment they got my car in that day and had it fixed within an hour. The service was great! Everyone was very friendly. More

Andrew in service WORKS for his customers. Every time I go in, he greets me with a smile & a handshake. The waiting areas are comfortable, I'm always inn the loop about the repair process, & t Every time I go in, he greets me with a smile & a handshake. The waiting areas are comfortable, I'm always inn the loop about the repair process, & the final bill doesn't leave me penniless. Thanks for being there for me & my Jetta! More