Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

Gene Messer Volkswagen

Lubbock, TX

4.7
156 Reviews
Call Dealership (806) 793-8844

7007 University Ave

Lubbock, TX

79143

Directions

By Type

156 Reviews of Gene Messer Volkswagen

January 13, 2025

This is the third vehicle we bought from this dealership. We appreciate how easy the process was as well as the customer service we received from our salesman Kyle Hinds. More

by Shelly
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kyle Hinds
Report | Print
Jan 16, 2025 -

Gene Messer Volkswagen responded

Hi Shelly, thank you for your kind review; we are happy to pass along your comments to Kyle here at Gene Messer Volkswagen! Please let us know if there is anything else we can do for you; we are more than happy to help!

January 03, 2025

Kyle Hind was a great salesman and got us into a car quick. Really appreciate it. More

by christofer.king
Recommend Dealer
Yes
Employees Worked With
Kyle Hind
Report | Print
Jan 04, 2025 -

Gene Messer Volkswagen responded

Hello, thank you for your kind review; we are happy to pass your comments to Kyle here at Gene Messer Volkswagen! We hope you have a great day!

January 01, 2025

Been friends with Justin Greene for years and have followed him from dealerships and he is the best person to purchase a vehicle from, he’s a up front no nonsense guy and will be straight forward with More

by flash_fire007
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Greene
Report | Print
Jan 02, 2025 -

Gene Messer Volkswagen responded

Hi, thank you for your kind review; we are happy to pass along your comments to Justin here at Gene Messer Volkswagen! We are always more than happy to assist you if anything else comes up. Take care!

December 30, 2024

The Service advisor Melissa Arizpe was awesome ,she took care of us with respect and gratitude and go us in and out. More

by lreyna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Arizpe
Report | Print
Jan 01, 2025 -

Gene Messer Volkswagen responded

Hi, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out to us if there's anything more we can do!

December 19, 2024

The crew at Gene Messer VW is what makes this dealer special. Perfect buying experience. More

by Joeschoonover747
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kyle Hind
Report | Print
Dec 22, 2024 -

Gene Messer Volkswagen responded

Hi, thank you for your kind words and this wonderful review! Please let us know if there is anything else we can do for you; we are more than happy to help!

December 03, 2024

I purchased my vehicle from this dealership and I’ve service my vehicle through this dealership for about eight years service has always been excellent More

by jackmcgarry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I think his name was Andrew
Report | Print
Dec 20, 2024 -

Gene Messer Volkswagen responded

Hi, we're so glad that we were able to go above and beyond your expectations! Please don't hesitate to reach out if there's anything additional we can do for you.

November 27, 2024

Made a appointment and had a oil change great service informative of our services we are available to get More

by Fordlinda53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember name
Report | Print
Nov 28, 2024 -

Gene Messer Volkswagen responded

Hello, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

November 27, 2024

Amanda was extremely awesome to deal with she was quick and very communicative she did great and would definitely recommend her to anyone. More

by adrianesparza05
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amanda Beckham
Report | Print
Nov 28, 2024 -

Gene Messer Volkswagen responded

Hello, we're happy you found our staff to be so supportive during your experience here at Gene Messer Volkswagen. Thanks for the recommendation, and have an amazing day!

November 21, 2024

I went to Volkswagen thinking I knew exactly what I wanted and ended up getting into something I didn’t know I wanted. Thank you to James and Justin over at Gene Messer Volkswagen for such an awesome b More

by skerley3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James , Justin
Report | Print
Nov 23, 2024 -

Gene Messer Volkswagen responded

Hi, thank you for your kind review; we are happy to pass along your comments to James and Justin here at Gene Messer Volkswagen! Thanks again for the recommendation, and have an amazing day!

November 20, 2024

Service got me in and out when I took it in for the oil change and gave me the best service I could ever ask for. More

by nathan.thompson.nt01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Beckham
Report | Print
Nov 22, 2024 -

Gene Messer Volkswagen responded

Hello, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

Nov 27, 2024 -

nathan.thompson.nt01 responded

Amanda is Great as always keeps me up to date on everything.

1
2
3
...
16