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Gene Messer Toyota

Lubbock, TX

4.7
790 Reviews

6102 19th St

Lubbock, TX

79407

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Showing 790 reviews

September 19, 2017

Great service experience! I came in for my scheduled oil change and service. The staff were all friendly and attentive. My service advisor, Lisa, was thorough and kept me infor More

by DRorr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa in service
September 13, 2017

Very great service! Everyone here is so friendly! I took my car for an oil change and tire rotation, the guy was very nice and explained everything! My experience with To More

by Sydni98
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service
September 13, 2017

Great working with Jenny and the service tech answers all my It was fair friendly and fast,and answered all my questions took care of all of my cocerns so thanks I Wii be back soon More

by Larry E Parchman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenn in service
September 12, 2017

Great experience! Gustavo Alanis was very professional and easy to work with as well as the the rest of the staff. Highly recommend purchasing a vehicle from Gene Me More

by Eddings
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gustavo Alanid
September 11, 2017

Great Experience Appreciate our salesman Joe. He was very accommodating. He was very friendly and helped us with what we were looking for. He was our 2nd sales per More

by Tisha
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Enriquez
September 10, 2017

Great and fast service I have been using Gene Messer service for years because they always do a great job on my Toyota. They also have the most helpful and courteous personn More

by Mathgick,nena5567
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie Reyna
September 08, 2017

Quickly fixed the problem with my car. Service was quick to find out that the Flashing lights denoting to check AWD and Trac Off was solved by replacing my battery, with no charge. Court More

by MarySexton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenny in Service., Don Smith
September 07, 2017

Messer rating #2 The whole experience went well. I dropped the car off a little early and they called a short time later to say it was a ready. Christopher Gas explain More

by Crawdad67
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Christopher Gas
September 07, 2017

Maintenance Went in for vehicle's first maintenance check. Was greeted and informed properly of waiting location. Joe was very informative about everything che More

by Miranda0373
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Owen
September 05, 2017

Great Friendly staff all ways good experience takes good care of our 4 runner treats us good offers water and snacks, good coffee when we leave they walk us More

by Robert Riojas
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Forgot his name service deptment
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