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Gene Messer Toyota

Lubbock, TX

4.7
790 Reviews

6102 19th St

Lubbock, TX

79407

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Showing 790 reviews

October 02, 2017

Maintenance post buying a Toyota Prius V The service department has always been friendly and thorough in caring for my car. They take time to go over what they did and found with me. I apprec More

by Kjtoyv
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Gestelum and T. Servatius
October 02, 2017

My dealer 2003 Quick service and dependable. 5000 checkup on new Toyota Highlander .best Toyota dealership in lubbock Texas nice weather today for a day in the park More

by Frog man H
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance arocha
October 01, 2017

Direct,friendly and genuine care for car buyer I have my 4Runner close to 18 years,needed new car,my credit score not great and I'm not gonna settle for nothing but the best,Toyota,my sales ref.(Da More

by Gerry,fan21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David,Kineman
September 29, 2017

Friendly and relaxing I was early for my appointment, but wasn't made to wait. Employees were helpful and friendly. Facility was clean and inviting. Service was great! More

by Bubby
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Crasta
September 29, 2017

95k Service Relieved that what I thought would take hours out of my day only took about 1 hour. Lance was attentive and made sure I had everything I needed to kno More

by spriggmiller
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance Arocha
September 26, 2017

Called ahead for touch paint. First oil change after purchas I was told when I arrived you didn't have any. I am very disappointed. I drove from tuscola tx 180 miles I had called and was told I couldn't reserve More

by Rwm81
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Salesman no longer with dealership.
September 26, 2017

Oil change Top rate. I searched a coupon online. I found a great deal for an oil change and tire rotation. 34.95. I know they are losing out, but they never push More

by MieneWuat1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance Arocha
September 25, 2017

Service is excellent. Service gave me a ride home while they're working on my vehicle and pick me up after servicing my vehicle. They checked the tire, filter and oil and More

by Kyler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie Reyna
September 22, 2017

Our salesman was wonderful, very easy to work with. I would recommend this dealership to anybody wanting a good buying experience. I have had very good luck with the gene messer group in the past as wel More

by Chris.avenger2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ladon Burrell, Joe Enriquez
September 19, 2017

Service Great job all the way around. Appreciate all the friendly service and quality of work. Staff very knowledgeable and fast. The car was ready in an hour More

by Matt briones
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Department , Dickie Jackson
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