
Gene Messer Toyota
Lubbock, TX
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Michael Mansell was helpful and answered all my questions. Michael Mansell explained the full report that he gave me which cited all the things my car should have done in the immediate or near future. He was e Michael Mansell explained the full report that he gave me which cited all the things my car should have done in the immediate or near future. He was extremely helpful, professional, and very kind. I would definitely recommend Gene Messer Service Department. My visit was specifically for a recall, and Mr. Mansell went above and beyond to check for other recalls. Luckily he did this because he found two other recalls. More
Excellent in every way Very pleasant car buying experience. Salesperson Pierce was the first and main person we dealt with and we enjoyed working with him. Everyone else in Very pleasant car buying experience. Salesperson Pierce was the first and main person we dealt with and we enjoyed working with him. Everyone else in the dealership we dealt with or encountered were friendly, couerteously and professional. We highly recommend Gene Messer Toyota and salesman Pierce. We will be back in early January shopping for a new pickup and will contact Pierce to deal with at that time. More
Indicator light Maintenance indicator came on. Got my oil changed. When I paid out I realized I actually didn’t need oil change. Really did not need. Maintenance indicator came on. Got my oil changed. When I paid out I realized I actually didn’t need oil change. Really did not need. More
Excellent Thank you!! Thank you CHRIS !! For checking our 1995 Toyota Tercel!! We really appreciated the courtesy check, you all are AWESOME!!! and I'm not jus Thank you!! Thank you CHRIS !! For checking our 1995 Toyota Tercel!! We really appreciated the courtesy check, you all are AWESOME!!! and I'm not just saying that, I've experienced different elsewhere they won't check anything for free. I can't emphasize how greatly appreciated we are. I know you checked more than one thing too. We definitely will cont to buy Toyota vehicles. We will spread the good word too to family & friends. The name TOYOTA speaks for itself , but it also helps to know about the GREAT customer service Dept. I work in the Home Health environment driving around town all day. So we need good cars. We will b back to buy a Toyota. Thank you so much!! God bless you & have a great day!! Anna Lisa & Richard Lee More
Excellent Service Department Service Consultant was polite, helpful and informative as well as efficient. I was given information by Lance alaso As to condition of my tires and T Service Consultant was polite, helpful and informative as well as efficient. I was given information by Lance alaso As to condition of my tires and Toyota current special. Also helpful information. Thank you ! More
Great experience Bought three vehicles st Gene Messer Toyota and their service department is great. I will continue with this service department as long as the great s Bought three vehicles st Gene Messer Toyota and their service department is great. I will continue with this service department as long as the great service continues More
Great service Car dealer found what I wanted and needed. Great care to make sure my used vehicle was ready and well maintained. Great experience working with dealer Car dealer found what I wanted and needed. Great care to make sure my used vehicle was ready and well maintained. Great experience working with dealership. More
Truly great experience I had an amazing experience at Gene Messer Toyota. The service was quick and everyone was extremely friendly and helpful. It was my first time there b I had an amazing experience at Gene Messer Toyota. The service was quick and everyone was extremely friendly and helpful. It was my first time there but I felt comfortable and as soon as I pulled up I was immediately helped. Would give more stars if I could. 100% recommend! More
Service for recall The service department went above and beyond to get what I needed done the day after I called them. Lance was very helpful and one of the mechanics we The service department went above and beyond to get what I needed done the day after I called them. Lance was very helpful and one of the mechanics went out of his way to remove something that was dragging from my car. More
Very good She listened to all I had to say about my car. Explained all they would do to my car. Kept me up to date as they worked on my car. Hen called me when She listened to all I had to say about my car. Explained all they would do to my car. Kept me up to date as they worked on my car. Hen called me when my car was ready. When I arrived to pick up my car she showed up to tell me more about what we can do to fix the problem. She cashed me out and reminded me if I had any more questions please let her know. More