
Gene Messer Toyota
Lubbock, TX
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Good customer service Worked car deal over phone. Very satisfied with salesman, Butch. He found the highlander I? was interested in buying. This is our second highlander Worked car deal over phone. Very satisfied with salesman, Butch. He found the highlander I? was interested in buying. This is our second highlander from Gene Messer More
1st Maintance visit I was extremely happy with my maintenance check. Chris Gastelum was very helpful and friendly. He explained all my questions! Thank you I will bringin I was extremely happy with my maintenance check. Chris Gastelum was very helpful and friendly. He explained all my questions! Thank you I will bringing the car back. More
Great car buying experience Best car buying experience I have ever had! It was pleasant and professional! I am so happy with my new car! Thank you Dickie Jackson and all of the G Best car buying experience I have ever had! It was pleasant and professional! I am so happy with my new car! Thank you Dickie Jackson and all of the Gene Messer Toyota team members who helped me! More
Helpful Joe was very helpful on finding a vehicle we could afford. Justin in the business office did a great job of explaining all of the paperwork. Joe was very helpful on finding a vehicle we could afford. Justin in the business office did a great job of explaining all of the paperwork. More
Recalls and maintenance Overall a very good experience. I was in need of 4 0r 5 things that needed to be done at once. Minor repairs, oil changed,and several recalls. It took Overall a very good experience. I was in need of 4 0r 5 things that needed to be done at once. Minor repairs, oil changed,and several recalls. It took most of the day, and thought I would need to reschedule for some of the recalls. I was very happy to hear they could all be done when I arrived. The shuttle service was great. Took me where ever I wanted to go. The advisor that was assigned to me, Chris I think. Very professional and curtious as well as prompt.Explained everything to me that was done. In the, it was a lengthy stay, but that's to be expected with the amount of things being done to my car. Very pleased. More
Gene Messer experience. Friendly and helpful. We told the sales consultant what we were interested in. There were three on the lot. The cars were driven to an inside area. Th Friendly and helpful. We told the sales consultant what we were interested in. There were three on the lot. The cars were driven to an inside area. They were running with with air on cold. We didn't have to walk over the lot on a hot day. Thank you. The one we picked out was washed and cleaned while we were finishing paper work. More
5000 mile service visit experience Everyone that we had dealings with on Saturday were very nice, courteous, and helpful. It is a great pleasure of my wife & I to have purchased our RA Everyone that we had dealings with on Saturday were very nice, courteous, and helpful. It is a great pleasure of my wife & I to have purchased our RAV 4 from Gene Messer Toyota. Fine group of employees ! More
Excellent service! They are very professional,friendly.they answered lots of my questions,explained to me every detail and very knowledgeable.i will definitely visit aga They are very professional,friendly.they answered lots of my questions,explained to me every detail and very knowledgeable.i will definitely visit again soon.thank you More
Great Service Top notch service department. From the scheduling of my service to the picking up of my truck was handled in a very professional man. Good job. Top notch service department. From the scheduling of my service to the picking up of my truck was handled in a very professional man. Good job. More
Great Experience We believe this is our sixth Toyota we have purchased from Dickie Jackson. We let him know what we are interested in. In just a few days he finds us We believe this is our sixth Toyota we have purchased from Dickie Jackson. We let him know what we are interested in. In just a few days he finds us exactly what we asked for. We have never felt pressured to buy something we really do not want. We believe Dickie is a fare and honest man and appreciate how he takes care of his customers. We have referred friends to Dickie because of his honesty and caring nature. Hope you appreciate the great job he does. More