Gene Messer Toyota
Lubbock, TX
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Was great!! I couldn't have had a better sales guy. Andrew Harper was wonderful and kind. He was very helpful with what I was looking for. I couldn't have had a better sales guy. Andrew Harper was wonderful and kind. He was very helpful with what I was looking for. More
Sweet People From the friendly greeting I received as I drove into the drop-off area to the helpful and sweet conversation with Anissa Chadis, my experience at Gen From the friendly greeting I received as I drove into the drop-off area to the helpful and sweet conversation with Anissa Chadis, my experience at Gene Messer Toyota was actually pleasant. Being a woman in a male-dominated environment usually makes me feel a bit uncomfortable, but not this time! I loved that there were women working in this department! The men I spoke to were also friendly and helpful. Everyone seemed to enjoy working in this place, and it made me glad to be there, too. Altogether, having my car serviced will not be something to dread from now on! More
Courteous, informing, and convenient Yet to meet a rude person at genemesser Toyota. Really appreciate the shuttle.. free snow cones would have aesome but we didnt have time to grab a few Yet to meet a rude person at genemesser Toyota. Really appreciate the shuttle.. free snow cones would have aesome but we didnt have time to grab a few. God bless America! More
Great customer service Amanda Walker was the best, she knew exactly what we were looking for. She followed up the next day to make sure we were happy with our choice. W Amanda Walker was the best, she knew exactly what we were looking for. She followed up the next day to make sure we were happy with our choice. We would recommend anyone to ask for Amanda. More
Always excellent Service at this Toyota is always excellent. They go above and beyond each time which makes it worth it to spend a little extra time and money than tho Service at this Toyota is always excellent. They go above and beyond each time which makes it worth it to spend a little extra time and money than those quickie shops! Lance Arocha was awesome; I will be going to him as my new service manager next time for sure! More
Ask for Joe A very positive experience, with Joe showing us exactly what we needed to see with no hard sales pitch. All employees were courteous and helpful. A very positive experience, with Joe showing us exactly what we needed to see with no hard sales pitch. All employees were courteous and helpful. More
GREAT EXPERIENCE! The dealership was so welcoming and friendly, which made me feel as if I was a part of the Toyota family already! Within seconds of pulling up to the The dealership was so welcoming and friendly, which made me feel as if I was a part of the Toyota family already! Within seconds of pulling up to the lot I was helped and our dealer worked his hardest to get us the best price! More
Good deal on a 4runner Great buying experience. Salesman Joe Angel Enriquez took great care of us and followed up after I stopped by to look at a 4Runner the week before. To Great buying experience. Salesman Joe Angel Enriquez took great care of us and followed up after I stopped by to look at a 4Runner the week before. To my surprise, they were able to work with us and make a deal. My son loves his first truck. Thanks Joe and Gene Messer Toyota! More
Great customer service! I brought my son in to purchase his first vehicle and Joe Enriquez got us into a 4 door 2009 Chevrolet 1500 Silverado. My son was very excited and ple I brought my son in to purchase his first vehicle and Joe Enriquez got us into a 4 door 2009 Chevrolet 1500 Silverado. My son was very excited and pleased with his purchase. Joe's customer service is excellent and not pushy! He also laid out all options that we had for us. He makde sure we're comfortable with our decision and that's why this is our second purchase from him. In 2013 we had also bought a brand new Camry for my wife! It was a great experience all the way down to the last paper signed! Im sure we'll see him again soon! More
Buying new Topyota and Service Sales person was Dickey Jackson. Rate him perfect to do business with. Don't expect this dealer to give you a honest price on your trade in. Service d Sales person was Dickey Jackson. Rate him perfect to do business with. Don't expect this dealer to give you a honest price on your trade in. Service department trys but quality of work is terrible and they charge you for things they do not do. F&I was wonderful More