Gene Messer Toyota

Quickly fixed the problem with my car. Service was quick to find out that the Flashing lights denoting to check AWD and Trac Off was solved by replacing my battery, with no charge. Court Service was quick to find out that the Flashing lights denoting to check AWD and Trac Off was solved by replacing my battery, with no charge. Courtesy van picked me up to pick up my car. More

Messer rating #2 The whole experience went well. I dropped the car off a little early and they called a short time later to say it was a ready. Christopher Gas explain The whole experience went well. I dropped the car off a little early and they called a short time later to say it was a ready. Christopher Gas explained the report & told told me they found nothing that concerned them. Next appointment in 5000 miles. More

Maintenance Went in for vehicle's first maintenance check. Was greeted and informed properly of waiting location. Joe was very informative about everything che Went in for vehicle's first maintenance check. Was greeted and informed properly of waiting location. Joe was very informative about everything checked on the vehicle. Overall it was fast and friendly service. More

Great Friendly staff all ways good experience takes good care of our 4 runner treats us good offers water and snacks, good coffee when we leave they walk us Friendly staff all ways good experience takes good care of our 4 runner treats us good offers water and snacks, good coffee when we leave they walk us out like family thanks to everyone More

Gene Messer Toyota Lubbock, TX Another good experience with Kyle Patton at Gene Messer Toyota Lubbock. This is the 4th vehicle purchased there and all have been good experiences. Th Another good experience with Kyle Patton at Gene Messer Toyota Lubbock. This is the 4th vehicle purchased there and all have been good experiences. Thanks! More

Express Service Very quick friendly service. I was given several options for my problem and very happy with the result. Lance was very helpful. The service was quic Very quick friendly service. I was given several options for my problem and very happy with the result. Lance was very helpful. The service was quick and efficient. Very pleased. More

Maintenance light My maintenance light came on. They were very polite and knowledge when I called about it. They scheduled me an appt. for later that day. I was in and My maintenance light came on. They were very polite and knowledge when I called about it. They scheduled me an appt. for later that day. I was in and out in about hour. I was very pleased with the service. More

Jenny Standerfer in Service was awesome She went above and.beyond to figure out what the "clunk" in my Tundra was. She and the mechanic took it for a test drive and remedied the issue. She went above and.beyond to figure out what the "clunk" in my Tundra was. She and the mechanic took it for a test drive and remedied the issue. More

Refreshing This is the only time I've ever been face to face with the deal maker. Maybe this was an anomaly, but they cut out the middle man. The sales manager s This is the only time I've ever been face to face with the deal maker. Maybe this was an anomaly, but they cut out the middle man. The sales manager stepped in and the salesman stepped out. We crunched the deal until it fit both parties, face to face. That made a lasting impression. Dickie made sure we loved the vehicle by letting us drive around just my wife and I to discuss and talk, then Mont made it happen. Strong work Gene Messer. More

Resolved all issues. Have warranty recalls. Bryan ordered the parts for replacement. Joe Owen helped with programming music and BLUETOOTH for my phone. Joe also helped wi Have warranty recalls. Bryan ordered the parts for replacement. Joe Owen helped with programming music and BLUETOOTH for my phone. Joe also helped with the maintenance light. Great customer service. More