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Gene Messer Toyota

Lubbock, TX

Overview
Reviews
Vehicles
4.7
791 Reviews
Call Dealership (806) 748-4800

6102 19th St

Lubbock, TX

79407

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Showing 791 reviews

March 25, 2025

I am very satisfied still and at peace with the services I get, made my care safe to drive. The only thing that I am not happy about is that I had ana appointment at 0745 am and got the car at almost 4pm. A More

by Renan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kolby, Brady Keys
Report | Print
Mar 28, 2025 -

Gene Messer Toyota responded

Hi Renan, thank you for sharing your positive experience! We are always more than happy to assist you if anything else comes up. Take care!

March 22, 2025

They do a good job and they are friendly. The wait time is okay too. More

by tonigafford
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kolby Cook
Report | Print
Mar 23, 2025 -

Gene Messer Toyota responded

Thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

March 21, 2025

Outstanding service to my vehicle. Did not have any worries about the work on my vehicle. More

by larrymorris776
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brady Keys
Report | Print
Mar 22, 2025 -

Gene Messer Toyota responded

Hello, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

March 21, 2025

They are very polite, they have the knowledge and they take care of my vehicle More

by Elizabeth Quinonez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brady Keys
Report | Print
Mar 22, 2025 -

Gene Messer Toyota responded

Hello Elizabeth, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

March 20, 2025

Service technicians were professional and courteous and answered all my questions., Car dealership was clean and service department was comfortable for customers waiting for their vehicle. More

by wefslp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brady Keys
Report | Print
Mar 22, 2025 -

Gene Messer Toyota responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

March 19, 2025

Great service. Wait was a little longer than expected but understand they were very busy. More

by Melissadhenry2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brady Keys
Report | Print
Mar 20, 2025 -

Gene Messer Toyota responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

March 18, 2025

Always great service! All of the service advisors are so helpful and willing to help me or my family with whatever our problem is. I highly recommend Stephanie, Matt, Adam More

by hays1023
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colby and Stephanie
Report | Print
Mar 22, 2025 -

Gene Messer Toyota responded

Hi, we're happy to hear you had such a positive experience with Stephanie, Matt, Adam, Colby, Jesse, Kolby and Bryan! We hope you have a great day!

March 18, 2025

The best customer swerve in Lubbock. We won’t take our cars anywhere else! They also guarantee their work! More

by lo3502
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse
Report | Print
Mar 22, 2025 -

Gene Messer Toyota responded

Hi, reviews like this give us motivation and help us ensure we provide high-quality care. We look forward to your next visit! Take care!

March 17, 2025

Andrew Harper was very professional and good to us. Thanks Andrew for your professional and kind help. More

by henrycduru
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Harper
Report | Print
Mar 21, 2025 -

Gene Messer Toyota responded

Hi, we are very happy to have provided you with such a positive experience! We hope you have a great day!

March 15, 2025

Always a good visit. Got done in a reasonable time and was completely satisfied with the service and the service advisor. More

by wsmithh
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Service advisor
Report | Print
Mar 19, 2025 -

Gene Messer Toyota responded

Hello, thank you; we appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!

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