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Gene Messer Toyota

Lubbock, TX

4.7
580 Reviews

6102 19th St

Lubbock, TX

79407

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Showing 580 reviews

August 31, 2017

Gene Messer Toyota Lubbock, TX Another good experience with Kyle Patton at Gene Messer Toyota Lubbock. This is the 4th vehicle purchased there and all have been good experiences. Th More

by MB1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Patton
August 30, 2017

Express Service Very quick friendly service. I was given several options for my problem and very happy with the result. Lance was very helpful. The service was quic More

by Tb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance Arocha
August 26, 2017

Maintenance light My maintenance light came on. They were very polite and knowledge when I called about it. They scheduled me an appt. for later that day. I was in and More

by Deb W
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris G.
August 24, 2017

Jenny Standerfer in Service was awesome She went above and.beyond to figure out what the "clunk" in my Tundra was. She and the mechanic took it for a test drive and remedied the issue. More

by Wallymosier
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jenny Standerfer
August 22, 2017

Refreshing This is the only time I've ever been face to face with the deal maker. Maybe this was an anomaly, but they cut out the middle man. The sales manager s More

by Thendersonlfr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mont Porter, Ladon Burrell, Dickie Jackson
August 20, 2017

Resolved all issues. Have warranty recalls. Bryan ordered the parts for replacement. Joe Owen helped with programming music and BLUETOOTH for my phone. Joe also helped wi More

by Sienna 11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Owens and Bryan. Thank you!!
August 12, 2017

Oil change I took my 2007 Toyota Camry in for an oil change and it was done in 20 minutes. I was very pleased with the service advisor that checked me in. More

by Camry2007
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Mansell
August 09, 2017

Superior Service at Gene Messer Toyota Young Lady in Service, Stephanie, was very courteous and efficient. She and Don took care of all my needs within a good time frame. Excellent service More

by Grams
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Smith
August 06, 2017

Excellent service Brought in my Tacoma to get the tires checked as the tire symbol lite up. Jason immediately took my request for service. At this time since there w More

by Daride
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Zachman
August 05, 2017

Maintenance service Aneesa was very helpful and I felt very comfortable The service was quicker than I expected and I did get a phone call before anything was added t More

by endo9770
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aneesa
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