Gene Messer Toyota
Lubbock, TX
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Gene Messer Toyota Lubbock, TX Another good experience with Kyle Patton at Gene Messer Toyota Lubbock. This is the 4th vehicle purchased there and all have been good experiences. Th Another good experience with Kyle Patton at Gene Messer Toyota Lubbock. This is the 4th vehicle purchased there and all have been good experiences. Thanks! More
Express Service Very quick friendly service. I was given several options for my problem and very happy with the result. Lance was very helpful. The service was quic Very quick friendly service. I was given several options for my problem and very happy with the result. Lance was very helpful. The service was quick and efficient. Very pleased. More
Maintenance light My maintenance light came on. They were very polite and knowledge when I called about it. They scheduled me an appt. for later that day. I was in and My maintenance light came on. They were very polite and knowledge when I called about it. They scheduled me an appt. for later that day. I was in and out in about hour. I was very pleased with the service. More
Jenny Standerfer in Service was awesome She went above and.beyond to figure out what the "clunk" in my Tundra was. She and the mechanic took it for a test drive and remedied the issue. She went above and.beyond to figure out what the "clunk" in my Tundra was. She and the mechanic took it for a test drive and remedied the issue. More
Refreshing This is the only time I've ever been face to face with the deal maker. Maybe this was an anomaly, but they cut out the middle man. The sales manager s This is the only time I've ever been face to face with the deal maker. Maybe this was an anomaly, but they cut out the middle man. The sales manager stepped in and the salesman stepped out. We crunched the deal until it fit both parties, face to face. That made a lasting impression. Dickie made sure we loved the vehicle by letting us drive around just my wife and I to discuss and talk, then Mont made it happen. Strong work Gene Messer. More
Resolved all issues. Have warranty recalls. Bryan ordered the parts for replacement. Joe Owen helped with programming music and BLUETOOTH for my phone. Joe also helped wi Have warranty recalls. Bryan ordered the parts for replacement. Joe Owen helped with programming music and BLUETOOTH for my phone. Joe also helped with the maintenance light. Great customer service. More
Oil change I took my 2007 Toyota Camry in for an oil change and it was done in 20 minutes. I was very pleased with the service advisor that checked me in. I took my 2007 Toyota Camry in for an oil change and it was done in 20 minutes. I was very pleased with the service advisor that checked me in. More
Superior Service at Gene Messer Toyota Young Lady in Service, Stephanie, was very courteous and efficient. She and Don took care of all my needs within a good time frame. Excellent service Young Lady in Service, Stephanie, was very courteous and efficient. She and Don took care of all my needs within a good time frame. Excellent service from both! More
Excellent service Brought in my Tacoma to get the tires checked as the tire symbol lite up. Jason immediately took my request for service. At this time since there w Brought in my Tacoma to get the tires checked as the tire symbol lite up. Jason immediately took my request for service. At this time since there was also a vehicle recall he also made sure that this was taken care of. The service was excellent and did not take a whole lot of time. Jason was very personable and polite any also very informative. Total service was excellent. More
Maintenance service Aneesa was very helpful and I felt very comfortable The service was quicker than I expected and I did get a phone call before anything was added t Aneesa was very helpful and I felt very comfortable The service was quicker than I expected and I did get a phone call before anything was added to my bill More