Gene Messer Toyota

Customer service at its finest!!! In the day and age of computers and desensitized customer service, I feel that credit needs to be given when very much deserved. Being a loyal Toyota In the day and age of computers and desensitized customer service, I feel that credit needs to be given when very much deserved. Being a loyal Toyota customer for over 30 years there has been one constant. Dave Randall. Time and time again Dave has gone above and beyond the typical "Service Managers" daily duties. His genuine care for his customers show in his actions, words and ability to hold his personal and Toyotas standards way above par. His team members and department are a direct reflection of his impeccable leadership skills. It is a learned behavior and this behavior comes straight from Dave. Saying thank you doesn't seem quite enough. He is by far a top notch employee and should be recognized! Thanks again! Coleen Smith More

Great experience! Was in the market for a new Toyota, all the staff was helpful and respectful and gave me a fair deal without any of the hassle! Was in the market for a new Toyota, all the staff was helpful and respectful and gave me a fair deal without any of the hassle! More

Friendly, quality service I have been coming here for many years for my Toyota vehicles and always get great service from friendly folks! They always make this an easy process I have been coming here for many years for my Toyota vehicles and always get great service from friendly folks! They always make this an easy process! Thanks again guys! More

Great sales and finace management David Pena and Justin Guo at Gene Messer Toyota got me in a used truck with no problems. Both were very helpful and nice to work with. I would recomme David Pena and Justin Guo at Gene Messer Toyota got me in a used truck with no problems. Both were very helpful and nice to work with. I would recommend these guys and the whole toyota crew to anyone looking for a new or used vehicle. More

Customer Satisfaction On Monday September 19, 2016 I was contacted by the Sales Team a Gene Messer Toyota. Kris Harmon was the salesman. I submitted an inquiry late Saturda On Monday September 19, 2016 I was contacted by the Sales Team a Gene Messer Toyota. Kris Harmon was the salesman. I submitted an inquiry late Saturday night regarding a specific Tacoma 4x4 pick-up. I wanted to trade my jeep wrangler. Kris immediately began working on a deal and with the help of Justin they made it happen and had everything put together so that I didn't waste a trip to Lubbock. I told Kris exactly what I wanted and needed to be as far as payments. I selected a specific Tacoma. Within a few short hours, Kris contacted me and told me that it was done and all that he needed was for me to approve the deal. It was amazing because I have been turned down by several dealers for various reasons including being upside down in my trade. You guys were able to give me a fair amount for my trade in without even seeing it in person. I was not able to get in until just before closing time. Kris and Justin were willing to stay late to ensure we were taken care of. I have never experienced such awesome customer service before. We will definitely be buying our next vehicle from you guys. Thanks More

New Altima What can I say Nieves is the BEST sales man ever!!! Always there to help no matter what, this is the 3rd car that we purchase from him and he did a gr What can I say Nieves is the BEST sales man ever!!! Always there to help no matter what, this is the 3rd car that we purchase from him and he did a great job helping us with everything!!! I will forever keep coming back to him, and will continue to recommend everyone. Thanks again Nieves you are truly the BEST!!!! More

Enjoyable Nieves is a go to to find the prefect vehicle this is our second purchase from him but my sister in law bought two cars from him and her experience wa Nieves is a go to to find the prefect vehicle this is our second purchase from him but my sister in law bought two cars from him and her experience was just as enjoyable as ours. More

Great Service!!! Nieves Garcia is always the guy we go to, this was my second car purchase from him. He works hard to find what I am looking for and always makes sure Nieves Garcia is always the guy we go to, this was my second car purchase from him. He works hard to find what I am looking for and always makes sure I am taken care of from start to finish. He makes you feel like family every time. More

I love my new car Car buying made easy. Thank you for your help. Alex had all the answers to my many questions. I will definitely send some friends your way. Car buying made easy. Thank you for your help. Alex had all the answers to my many questions. I will definitely send some friends your way. More

Buying a car made easy Our Camry had been totaled in an accident. We needed a new vehicle and decided we wanted a Highlander this time. Butch McClendon was very helpful in Our Camry had been totaled in an accident. We needed a new vehicle and decided we wanted a Highlander this time. Butch McClendon was very helpful in our finding our new car. He knew we had to wait on our insurance to declare our car totaled before we could proceed with a new car purchase. He held the Highlander we first looked at for us with no pressure to buy it. When we had the go ahead to buy a new vehicle we bought the one Butch helped us find. Joe was great in the financing department. More