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Gene Messer Toyota
Lubbock, TX
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Excellent! My salesperson, DJ, was nothing less than kind and incredibly patient with us. He made sure our needs were met and went above and beyond to meet them. My salesperson, DJ, was nothing less than kind and incredibly patient with us. He made sure our needs were met and went above and beyond to meet them. Our visit was satisfactory and I would recommend this dealership to anyone looking for great service. More
Great service over all Our guy was very helpful and even gave us a loaner vehicle while we waited to get verified. I feel like he answered our questions and if he didn't kno Our guy was very helpful and even gave us a loaner vehicle while we waited to get verified. I feel like he answered our questions and if he didn't know he asked and gave us honest answers. More
Great customer service and painless purchase! My wife and I were looking for a mini van to add to our family. We immediately felt like family when we went to Gene Messer Toyota! Joe and Justin My wife and I were looking for a mini van to add to our family. We immediately felt like family when we went to Gene Messer Toyota! Joe and Justin were excellent customer service personnel and always treated my wife and I with courtesy and professionalism. We ended up purchasing a used Toyota Sienna with only 31K miles! It was very clean and very reasonably priced. All transactions were friendly and professional. This is the firs Toyota (and used vehicle) I've ever owned. Finally, I can't say enough how pleased my wife and I were with the employees of Gene Messer Toyota and recommend this dealership to all! More
Nevis Garcia has the patience of a saint! Poor Nevis. I went back and forth for over a week regarding what I wanted to purchase. He looked high and low, texted, emailed and called me to keep Poor Nevis. I went back and forth for over a week regarding what I wanted to purchase. He looked high and low, texted, emailed and called me to keep me up to date. I finally decided upon a 2017 RAV4 AWD and then as the finance people were drawing up the paperwork I happened to find a certified 2015 RAV4 FWD in excellent condition in the showroom and halted the deal on the 2017 and purchased the 2015. Nevis just smiled and laughed through the entire process. Oscar just rolled with the flow and got the paperwork signed, sealed and delivered so we could get on our way. More
"No Pressure Experience" My name is Brad Fleischhauer and I would like to take this opportunity to thank the entire staff at Gene Messer Toyota and Austen Reed. I recently cal My name is Brad Fleischhauer and I would like to take this opportunity to thank the entire staff at Gene Messer Toyota and Austen Reed. I recently called Gene Messer Toyota and requested to speak with one of there Sales Representatives. I was transferred to Austen which I explained to him exactly what I was looking for. Within a day Austen had found the perfect vehicle for me. His experience and knowledge proved itself as he got the price exactly where I was looking. I would highly recommend this Dealership / Austen Reed to anyone and know I will be seeing them again myself. ( In about 400k plus miles though). Thanks again. More
Excellent Service Nieves and the Toyota Financial team went above and beyond to get me into the car I wanted at the price I needed. He has made the car buying process e Nieves and the Toyota Financial team went above and beyond to get me into the car I wanted at the price I needed. He has made the car buying process easy and fun for me and family. More
"Excellent Service" What can I say Nieves is the BEST salesman ever and he always go above and beyond!!! This is my 4th car to purchase from him and as always he did an A What can I say Nieves is the BEST salesman ever and he always go above and beyond!!! This is my 4th car to purchase from him and as always he did an AWESOME job! I will forever keep coming back to him, and will continue to recommend everyone. Thanks again Nieves you are the BEST!!!! More
Great experience! We had a great hassle free experience. Austen was fantastic and helped us every step of the way. We will definitely buy our next cars here! We had a great hassle free experience. Austen was fantastic and helped us every step of the way. We will definitely buy our next cars here! More
Great customer Service We had a great experience and felt great with our purchase. Our salesman Brent went out of way to get us the car we wanted. We first approached him ab We had a great experience and felt great with our purchase. Our salesman Brent went out of way to get us the car we wanted. We first approached him about a Scion IQ, there were none on the lot but he would contact us if one came in. Three weeks went by and he contacted us as soon as it did. We also had a great experience with Justin Guo our finance guy. He made great suggestion for extra coverage and even demoed them for us. We would highly recommend this dealership to everyone. More
deante was awesome There we found Deante Anderson, a great person, with tons of help in a smiling mode. He made our financing procedure excellent.good guy indeed. hi There we found Deante Anderson, a great person, with tons of help in a smiling mode. He made our financing procedure excellent.good guy indeed. highly recommended :D More