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Gene Messer Toyota

Lubbock, TX

4.7
503 Reviews

6102 19th St

Lubbock, TX

79407

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Showing 503 reviews

March 22, 2017

Excellent! My salesperson, DJ, was nothing less than kind and incredibly patient with us. He made sure our needs were met and went above and beyond to meet them. More

by Gkamau
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
DJ
March 08, 2017

Great service over all Our guy was very helpful and even gave us a loaner vehicle while we waited to get verified. I feel like he answered our questions and if he didn't kno More

by CAMARGO123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Deante
March 03, 2017

Great customer service and painless purchase! My wife and I were looking for a mini van to add to our family. We immediately felt like family when we went to Gene Messer Toyota! Joe and Justin More

by bsGyvbXE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Enriquez, Justin Guo
February 05, 2017

Nevis Garcia has the patience of a saint! Poor Nevis. I went back and forth for over a week regarding what I wanted to purchase. He looked high and low, texted, emailed and called me to keep More

by The Kids Mom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Oscar Tristan, Nieves Garcia
January 18, 2017

"No Pressure Experience" My name is Brad Fleischhauer and I would like to take this opportunity to thank the entire staff at Gene Messer Toyota and Austen Reed. I recently cal More

by Brad Fleischhauer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Austen Reed
January 09, 2017

Excellent Service Nieves and the Toyota Financial team went above and beyond to get me into the car I wanted at the price I needed. He has made the car buying process e More

by Jessica Peace
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nieves Garcia
January 09, 2017

"Excellent Service" What can I say Nieves is the BEST salesman ever and he always go above and beyond!!! This is my 4th car to purchase from him and as always he did an A More

by karen6
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nieves Garcia,Don Smith,Oscar
December 25, 2016

Great experience! We had a great hassle free experience. Austen was fantastic and helped us every step of the way. We will definitely buy our next cars here! More

by Leslie d
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Austen, Richie, and Joe!
November 09, 2016

Great customer Service We had a great experience and felt great with our purchase. Our salesman Brent went out of way to get us the car we wanted. We first approached him ab More

by Marcrich
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brent Holsenbeck, Justin Guo
November 02, 2016

deante was awesome There we found Deante Anderson, a great person, with tons of help in a smiling mode. He made our financing procedure excellent.good guy indeed. hi More

by Sujoy Talukder
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Deante Anderson
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