Gene Messer Toyota

The service department of this dealership SUCKS! ! Slow, Beligerant, Condescending, Useless, Inept, Pathetic, Incompetent, Sleazy… ! Slow, Beligerant, Condescending, Useless, Inept, Pathetic, Incompetent, Sleazy… More

Quick service and polite employee that answered all of my questions. Will return to this location questions. Will return to this location More

I received the best customer service here. Tyler and Joe were fantastic. Tyler was not at all concerned about selling when he came to talk to me at the beginning. We let him know we were just Tyler and Joe were fantastic. Tyler was not at all concerned about selling when he came to talk to me at the beginning. We let him know we were just looking. He did not pressure us in anyway, which is refreshing for a dealership. Joe was fantastic in financing, he finalized everything for us and made it a great experience. Thank you gentlemen! We appreciate both of you! More

Loved text updates to keep customer informed and allow me to ask questions and respond to options offered. to ask questions and respond to options offered. More

Gene Messer Toyota, in Lubbock, TX, provides excelent customer service like dealers used to when I was a young man. I recommend them to everyone. customer service like dealers used to when I was a young man. I recommend them to everyone. More

Over the years I have been able to depend on the service and parts team at Gene Messer Toyota. I am always treated like family and greeted with a smile. Thanks for being so amazing. and parts team at Gene Messer Toyota. I am always treated like family and greeted with a smile. Thanks for being so amazing. More

Amazing service from the moment you walk onto the lot. They allow browsing without pressure!! These people are not pressuring you to buy, they ask if you’re looking for anything in particular, and go from They allow browsing without pressure!! These people are not pressuring you to buy, they ask if you’re looking for anything in particular, and go from there. Tyler was always super helpful and kind if we had questions. Thank you to Joe for being fantastic in financing. Thank you both for making this an amazing experience! More

Exceptional service friendly staff and great wait times highly recommend for all of your car servicing needs love coming here! highly recommend for all of your car servicing needs love coming here! More

I’ve been getting my car serviced at Gene Messer for several years now. These past few years I’ve grown accustomed to my service advisor, Adam Baugher. He goes above and beyond to answer any questions o several years now. These past few years I’ve grown accustomed to my service advisor, Adam Baugher. He goes above and beyond to answer any questions or concerns I may have. Adam is a valuable asset to the Gene Messer Service department! DON’T LET HIM GO!! ! More

They worked really well with me and helped me to buy my first car! I would buy from here again. first car! I would buy from here again. More