Gene Messer Toyota
Lubbock, TX
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The staff at Gene Messer Amanda Toyota were fantastic throughout the entire car-buying process. They were friendly, knowledgeable, and patient, making sure I understood every detail without feeling press throughout the entire car-buying process. They were friendly, knowledgeable, and patient, making sure I understood every detail without feeling pressured. Amanda, in particular, was outstanding—her professionalism and helpfulness made the experience smooth and stress-free. Highly recommend working with her! More
I was completely frustrated with the service I received. I needed a key made for an Avalon. The vehicle was delivered and they had a problem making the key and put a different ignition cylinder which makes I needed a key made for an Avalon. The vehicle was delivered and they had a problem making the key and put a different ignition cylinder which makes the key not work for the doors or trunk. And charged me 500 dollars. I will never use this dealer again. They had my phone number and texted me that it was ready. I expected it to be around 200 or less. I won't recommend this place again. More
Have always had great service at the dealership. Employees are always courteous and polite. Always go out there way to make customer have a good experience. Employees are always courteous and polite. Always go out there way to make customer have a good experience. More