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Gene Messer Toyota

Lubbock, TX

4.7
503 Reviews

6102 19th St

Lubbock, TX

79407

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Showing 503 reviews

September 25, 2017

Called ahead for touch paint. First oil change after purchas I was told when I arrived you didn't have any. I am very disappointed. I drove from tuscola tx 180 miles I had called and was told I couldn't reserve More

by Rwm81
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Salesman no longer with dealership.
September 21, 2017

Our salesman was wonderful, very easy to work with. I would recommend this dealership to anybody wanting a good buying experience. I have had very good luck with the gene messer group in the past as wel More

by Chris.avenger2000
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ladon Burrell, Joe Enriquez
September 19, 2017

Service Great job all the way around. Appreciate all the friendly service and quality of work. Staff very knowledgeable and fast. The car was ready in an hour More

by Matt briones
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Department , Dickie Jackson
September 19, 2017

Great service experience! I came in for my scheduled oil change and service. The staff were all friendly and attentive. My service advisor, Lisa, was thorough and kept me infor More

by DRorr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lisa in service
September 13, 2017

Great working with Jenny and the service tech answers all my It was fair friendly and fast,and answered all my questions took care of all of my cocerns so thanks I Wii be back soon More

by Larry E Parchman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jenn in service
September 13, 2017

Very great service! Everyone here is so friendly! I took my car for an oil change and tire rotation, the guy was very nice and explained everything! My experience with To More

by Sydni98
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service
September 12, 2017

Great experience! Gustavo Alanis was very professional and easy to work with as well as the the rest of the staff. Highly recommend purchasing a vehicle from Gene Me More

by Eddings
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gustavo Alanid
September 11, 2017

Great Experience Appreciate our salesman Joe. He was very accommodating. He was very friendly and helped us with what we were looking for. He was our 2nd sales per More

by Tisha
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Enriquez
September 09, 2017

Great and fast service I have been using Gene Messer service for years because they always do a great job on my Toyota. They also have the most helpful and courteous personn More

by Mathgick,nena5567
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddie Reyna
September 08, 2017

Quickly fixed the problem with my car. Service was quick to find out that the Flashing lights denoting to check AWD and Trac Off was solved by replacing my battery, with no charge. Court More

by MarySexton
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jenny in Service., Don Smith
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