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Gene Messer Toyota

Lubbock, TX

4.7
505 Reviews

6102 19th St

Lubbock, TX

79407

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Showing 505 reviews

October 18, 2017

Excellent Service Department Service Consultant was polite, helpful and informative as well as efficient. I was given information by Lance alaso As to condition of my tires and T More

by Maggie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lance Arocha
October 10, 2017

Truly great experience I had an amazing experience at Gene Messer Toyota. The service was quick and everyone was extremely friendly and helpful. It was my first time there b More

by Sydney Jones
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephanie Walters
October 09, 2017

Great service Car dealer found what I wanted and needed. Great care to make sure my used vehicle was ready and well maintained. Great experience working with dealer More

by Tahoedream
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nieves Garcia
October 06, 2017

Very good She listened to all I had to say about my car. Explained all they would do to my car. Kept me up to date as they worked on my car. Hen called me when More

by Goose
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service
October 05, 2017

Service for recall The service department went above and beyond to get what I needed done the day after I called them. Lance was very helpful and one of the mechanics we More

by abc102409
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lance in the service department.
October 02, 2017

My dealer 2003 Quick service and dependable. 5000 checkup on new Toyota Highlander .best Toyota dealership in lubbock Texas nice weather today for a day in the park More

by Frog man H
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lance arocha
October 01, 2017

Maintenance post buying a Toyota Prius V The service department has always been friendly and thorough in caring for my car. They take time to go over what they did and found with me. I apprec More

by Kjtoyv
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Gestelum and T. Servatius
September 30, 2017

Direct,friendly and genuine care for car buyer I have my 4Runner close to 18 years,needed new car,my credit score not great and I'm not gonna settle for nothing but the best,Toyota,my sales ref.(Da More

by Gerry,fan21
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David,Kineman
September 29, 2017

Friendly and relaxing I was early for my appointment, but wasn't made to wait. Employees were helpful and friendly. Facility was clean and inviting. Service was great! More

by Bubby
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matthew Crasta
September 29, 2017

95k Service Relieved that what I thought would take hours out of my day only took about 1 hour. Lance was attentive and made sure I had everything I needed to kno More

by spriggmiller
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lance Arocha
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