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Gene Messer Toyota

Lubbock, TX

Overview
Reviews
Vehicles
4.7
587 Reviews
Call Dealership (806) 748-4812

6102 19th St

Lubbock, TX

79407

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Showing 587 reviews

August 01, 2023

Had a great experience with Eric. He was courteous, confident and knowledgeable thought out the whole deal. Even though I live in Colorado, I will be recommending him to my family More

by jesus and Natasha estrada
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Gonzalez
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Aug 02, 2023 -

Gene Messer Toyota responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

August 01, 2023

Disorganized at start but then got on the ball by third encounter and completed the job as required More

by geomagneticuwm
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Names not known
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July 31, 2023

I have been buying cars from Gene Messer Toyota for several years. They are professional, friendly, and very knowledgeable. I won’t shop anywhere else. More

by juany
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kade Riney- 5 stars!!!
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Aug 02, 2023 -

Gene Messer Toyota responded

Juany, we are glad we could help!

July 31, 2023

Excellent service and advice! ! Very helpful staff and a great experience. Love having an appointment and getting right in ❤️ More

by Shaedwards
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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Aug 02, 2023 -

Gene Messer Toyota responded

We're happy you found our staff to be so supportive during your experience here at Gene Messer Toyota.

July 29, 2023

Dealership was clean and technicians were quick to attend to customer. Technician was courteous. Excellent service! More

by contreras2224
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Braden Kirk, Service Dept.
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Aug 03, 2023 -

Gene Messer Toyota responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

July 29, 2023

Great service as usual. They found other issues to be fixed too. I recommend them. More

by meghalee218
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Report | Print
Aug 03, 2023 -

Gene Messer Toyota responded

We are glad we could help!

July 29, 2023

Too many people in the service loop to get personal service. Requested items not completed the first time. Appointment times are maybe. More

by rlbuckman02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service department
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July 28, 2023

Joe made buying a car a pleasure! Highly recommend this dealership! I live my new Corolla! More

by LAckley
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Joe Enriquez
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Aug 03, 2023 -

Gene Messer Toyota responded

We're glad to hear you enjoyed your visit. Congratulations on your new vehicle.

July 28, 2023

Joe was extremely helpful when buying my vehicle, Toyota Highlander and also extremely helpful helping my sister purchase a vehicle for her son. More

by rudyasalas
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Enriquez
Report | Print
Aug 03, 2023 -

Gene Messer Toyota responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

July 25, 2023

We were really impressed with the professionalism of everyone at this dealership. This was our very first vehicle to purchase in Lubbock and I’m so glad it was at Gene Messer. Thank you! More

by Rickmiller76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Aghern
Report | Print
Jul 28, 2023 -

Gene Messer Toyota responded

Thank you again for taking the time to let us know how we did. Congratulations on your new vehicle, we hope you have a great day!

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