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Gene Messer Toyota

Lubbock, TX

Overview
Reviews
Vehicles
4.7
587 Reviews
Call Dealership (806) 748-4812

6102 19th St

Lubbock, TX

79407

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Showing 587 reviews

August 18, 2023

Service department advisor Matt was very helpful and considerate , friendly in repairing my vehicle thanks More

by Gtrev
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
Report | Print
August 17, 2023

The staff was awesome. Service was great and very quick. Very pleased and satisfied. Great More

by katcaylor1960
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Guo
Report | Print
Aug 23, 2023 -

Gene Messer Toyota responded

Thank you for your kind words for our staff! We are very happy to hear that we were able to provide you with an enjoyable experience!

August 16, 2023

Service was fast and quick, was out with in the hour. Free hot coffee was good as well. More

by eli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam
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Aug 18, 2023 -

Gene Messer Toyota responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

August 15, 2023

Bryan was very helpful during my visit to get my Toyota serviced. It is very easy to get appointments scheduled More

by wadedavenport
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan service department
Report | Print
Aug 18, 2023 -

Gene Messer Toyota responded

We're happy to hear you had such a positive experience with our team!

August 15, 2023

Sean our salesperson was outstanding. He was knowledgeable and patient. The dealership has a good selection, and everyone there was very nice. More

by Nmsims92
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sean
Report | Print
Aug 18, 2023 -

Gene Messer Toyota responded

We are glad we could help!

August 15, 2023

Good quick service with reasonable charges and friendly staff that are helpful in many ways. More

by Mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Womack
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Aug 18, 2023 -

Gene Messer Toyota responded

Mike, we're happy you found our staff to be so supportive during your experience here at Gene Messer Toyota.

August 14, 2023

Outstanding service- easy to schedule; fast; convenient; very friendly and helpful. Would recommend to anyone. More

by salley1065
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colby
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Aug 23, 2023 -

Gene Messer Toyota responded

Thank you for your kind words! We look forward to your business with us again!

August 12, 2023

Great service department. Courteous and helpful! Comfortable waiting area. Prompt service and the service adviser, Braden, made sure I understood recommendations for my Hig More

by Ccurry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Braden
Report | Print
Sep 06, 2023 -

Gene Messer Toyota responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

August 11, 2023

Service department definitely delivered as promised. The new tires and the alignment made the world of difference More

by Jaflores_1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colby
Report | Print
Aug 26, 2023 -

Gene Messer Toyota responded

We are excited to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

August 10, 2023

Bryan is always my representative. He is wonderful every time!!! I feel he is extremely honest and helpful!!! More

by netraeder11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Report | Print
Aug 26, 2023 -

Gene Messer Toyota responded

Thank you for your kind words for our staff! We are excited to hear that we were able to provide you with an enjoyable experience!

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