Gene Messer Toyota
Lubbock, TX
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They take very good care of their customers. They work with you to get the best results for the customer. I would recommend the dealership to others They work with you to get the best results for the customer. I would recommend the dealership to others More
Adam, one of the coordinators, was extremely helpful and just great answering all my questions. He gave me great advice on other things I had not thought about that needed attention to take care of before just great answering all my questions. He gave me great advice on other things I had not thought about that needed attention to take care of before I had problems. I plan to definitely ask for Adam everytime I need an appointment!!! THANK YOU GENE MESSER for the outstanding team you have!!! More
Took my truck in to get an oil change and I had some roofing nails in my tire ( I have the tire and rim protection package when I bought my pickup). I had a drop off at 830am and dropped it off. I retur roofing nails in my tire ( I have the tire and rim protection package when I bought my pickup). I had a drop off at 830am and dropped it off. I returned about 230ish got in my pickup and had 22 lbs in my tire, the tire light was on went back to the service advisor he said oh maybe you just need to drive it to reset it. He asked for my keys and took my truck. He then come back into the bay tells me it needs to be looked at again and around 330ish mind you my truck has been there since the original scheduled time of 830am and tells me oh a patch came off it’s ready to go. Not really a great experience at all. I mean if the patch comes off that easily maybe replace the tire? More