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Gene Messer Toyota
Lubbock, TX
623 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 623 reviews
November 12, 2024
Best service every time. Would not go anywhere else. Great customer service and always take the best care of my vehicle. Never try to con me into getting more than what is ac Would not go anywhere else. Great customer service and always take the best care of my vehicle. Never try to con me into getting more than what is actually needed. Very trustworthy place! More
by Cynlopez
Employees Worked With
Service Dept.
November 11, 2024
Thanks Sir Bryan Womack and the service team for the great service you have extended to me and fixing my car. Thank you for your professionalism and great customer service! great service you have extended to me and fixing my car. Thank you for your professionalism and great customer service! More
by cdbueno_ph
Employees Worked With
Bryan Womack
November 09, 2024
Stephanie was kind an professional. Handled my issue very quickly. Was nice to speak to a woman. Will ask for her next time. She was competent and knowledgeable. I waited inside for Handled my issue very quickly. Was nice to speak to a woman. Will ask for her next time. She was competent and knowledgeable. I waited inside for few minutes which was very pleasant. I love my Toyota Dealership. More
by Rutledge87
Employees Worked With
Stephanie
November 08, 2024
Pleasant representative good service didn’t take too long before I got my oil change done was offered other services but that was all I needed. before I got my oil change done was offered other services but that was all I needed. More
by J-robbins
Employees Worked With
Matt, Matthew Crasta
November 06, 2024
Everything went smoothly and super fast! All the personnel was kind and friendly. I had good answers to my questions and a great team assisted my car. All the personnel was kind and friendly. I had good answers to my questions and a great team assisted my car. More
by Valeska
Employees Worked With
Adam
November 05, 2024
Very courteous, helpful and efficient! They answered all of my questions and were extremely patient with me which I appreciated so much! They answered all of my questions and were extremely patient with me which I appreciated so much! More
by Cete
Employees Worked With
Service department
November 05, 2024
We have never had a good experience with this service center. Yesterday we drove over 100 miles to have the oil changed and tires serviced, nothing was done. The techs did not communicate this with us. W center. Yesterday we drove over 100 miles to have the oil changed and tires serviced, nothing was done. The techs did not communicate this with us. When we called today to ask, they were rude about it. Poor customer service and bad communication. We are very disappointed with Toyota. They couldn't even apologize for not communicating with us. We will never use this service department again. More
by ramirez_michelle33
Employees Worked With
Stephanie and Brian
November 04, 2024
Knowledgeable, respectful and they had my purchase done quickly, which I really appreciated since I’m from New Mexico and had to drive home that day. quickly, which I really appreciated since I’m from New Mexico and had to drive home that day. More
by charley.good81
Employees Worked With
Jose Venegas
