Gene Messer Kia

Exceptional staff! Car salesmen was so helpful and informative. We got the best price and best SUV! Car salesmen was so helpful and informative. We got the best price and best SUV! More

Everyone at Kia was so kind and helpful! The salesman Kino made sure to explain everything to me in detail and was awesome!!! The salesman Kino made sure to explain everything to me in detail and was awesome!!! More

Great Service department John really helped when we got there and when we picked it up there and when we picked it up More

The service was great and the staff couldn’t have been nicer. I’m still waiting on paperwork for the recalls that were done. nicer. I’m still waiting on paperwork for the recalls that were done. More

Ryan Martinez was amazing! He listened to what I wanted. Eddie in the finance department was very understanding and got it done. He listened to what I wanted. Eddie in the finance department was very understanding and got it done. More

Tommy was very helpful! He helped us find exactly what we had been looking for! He helped us find exactly what we had been looking for! More

Worst service, lies after lies the work that stated was done was not! When you pay almost 2,000 you expect them to clean the mess and refill the fluids it leaked. done was not! When you pay almost 2,000 you expect them to clean the mess and refill the fluids it leaked. More

Great service. Mechanic took care on not leaving greasy prints both inside and out. Service desk was accommidating with explanations about service work done and wha Mechanic took care on not leaving greasy prints both inside and out. Service desk was accommidating with explanations about service work done and what may need future attention. Only downer was I had set up a appointment time for 2pm, but there were three cars ahead of me. They gave me a Uber both to take me home and pick me up do to the delay. Overall, I would gladly recommend Gene Messer Kia to friends or family. More

The tech explained the work performed, very informative. Always a good experience when taking my car to be serviced Always a good experience when taking my car to be serviced More

The service department needs attention. When I bring a vehicle in to be serviced they don’t do the job in a timely manner or just don’t do the job at all. It’s happened to me numerous times When I bring a vehicle in to be serviced they don’t do the job in a timely manner or just don’t do the job at all. It’s happened to me numerous times and is starting to become a reoccurring issue. For example, I recently brought my vehicle in due to having a coolant leak (kept having to refill the coolant overflow tank), flat tire and due to my wireless charging not working. The dealership kept my vehicle (Kia Carnival) for 5 days and couldn’t tell me what was wrong with my vehicle and didn’t do any work to my vehicle. I found this extremely upsetting because I didn’t realize that they only added air in my tire instead of fixing the flat I had while I was in the middle of a 2 hour drive with my 5 children who are all 6 years or younger (still in car seats). More