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Gene Messer Kia

Lubbock, TX

Overview
Reviews
Vehicles
4.5
294 Reviews
Gene Messer Kia is your local source for all things Kia. We will help you find and finance the perfect vehicle for you, or you can book an appointment at our state-of-the-art service center if you need care for a Kia you already own. Everything you will need on your car-buying and ownership journey can be found under one roof, just a short drive from Brownfield and Littlefield. Get to know us a little better before you get to our showroom, where our friendly team will be ready to greet you! We’re excited to be a part of your car-shopping journey.
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6006 19th Street

Lubbock, TX

79407

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Showing 294 reviews

February 15, 2025

On time service. Scheduled appointment suggestions made for upkeep service. Services performed as requested. Friendly service advisor. More

by angiem2348
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Stewart
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Feb 18, 2025 -

Gene Messer Kia responded

Hello, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

February 14, 2025

Warm, comfortable, and friendly environment! Excellent customer service. Would easily buy a car here again! More

by shaylee
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe
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Feb 18, 2025 -

Gene Messer Kia responded

Hi Shaylee, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

February 13, 2025

I had an excellent experience with Gene Messer Kia. Aldo was my salesman and was great to work with. He and his manager Mike worked to get me the best price and trade in value possible. I will definite More

by cooperwill501
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aldo, Mike, Eddie
Report | Print
Feb 18, 2025 -

Gene Messer Kia responded

Hello, we're happy you found our staff to be so supportive during your experience here at Gene Messer Kia. We are always more than happy to assist you if anything else comes up. Take care!

February 13, 2025

Great service after the sale. Service dept was great. Kyle was very helpful and gave 5 star service. More

by tdaniel2112
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle
Report | Print
Feb 18, 2025 -

Gene Messer Kia responded

Hello, we're happy you found our staff to be so supportive during your experience here at Gene Messer Kia. We are always more than happy to assist you if anything else comes up. Take care!

February 12, 2025

Great service appointment, Thank you Alexander for providing a wonderful experience during my morning visit. More

by Charlesg12327
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexander Havens
Report | Print
Feb 17, 2025 -

Gene Messer Kia responded

Hello, thank you; we appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!

February 12, 2025

All Staff are great, approachable and very experience people specially the service advisor Mr. John L, his outstanding on his work and very kind. Keep up and Thank you. More

by Mc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Lazarius
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Feb 17, 2025 -

Gene Messer Kia responded

Hello, thank you; we appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!

February 11, 2025

Very easy to work with. Took my Telluride in for my 8,000 mile maintenance checkup. Alexander (In service) could not have been more helpful 👍🏼 More

by Larry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexander
Report | Print
Feb 13, 2025 -

Gene Messer Kia responded

Hi Larry, we're happy you found our staff to be so supportive during your experience here at Gene Messer Kia. Please don't hesitate to reach out if there's anything additional we can do for you.

February 07, 2025

Was keeped on the loop regarding all work that was being done. Assistant was very Helpful. More

by 7techserv7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
None
Report | Print
Feb 11, 2025 -

Gene Messer Kia responded

Hello, thank you; we appreciate your feedback! We hope to see you soon!

February 06, 2025

Service was completed on a very timely basis, approximately 1hour. Everyone was courteous and friendly and helpful. More

by rbvp5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sorry I don’t remember
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Feb 11, 2025 -

Gene Messer Kia responded

Hi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

February 01, 2025

Fantastic service very friendly super job did more than expected free of charge that’s a huge win More

by dglassco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
Report | Print
Feb 03, 2025 -

Gene Messer Kia responded

Hi, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

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