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Gene Messer Kia

Lubbock, TX

Overview
Reviews
Vehicles
4.5
235 Reviews
Call Dealership (877) 356-5229

6006 19th Street

Lubbock, TX

79407

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Showing 235 reviews

November 27, 2024

Everyone was incredibly helpful and even arranged us transportation while they worked on our car. Very kind and professional. More

by cr13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabby
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Nov 28, 2024 -

Gene Messer Kia responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 26, 2024

Fast service and great people doing the job. Nice and friendly personal. I enjoyed my stay there. More

by emerson_emerson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Service department
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Nov 28, 2024 -

Gene Messer Kia responded

Hi, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

November 26, 2024

The service department has always been helpful and patient with us. Gene Messer does a great job offer benefits to taking your vehicle to them for service. More

by todd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle
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Nov 28, 2024 -

Gene Messer Kia responded

Hi, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

November 25, 2024

Thank you so much for all of your help! You were greatly appreciated during a very stressful situation! More

by Cheri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unsure
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Nov 27, 2024 -

Gene Messer Kia responded

Hi Cheri, we appreciate your positive review about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!

November 22, 2024

Great dealership and dealership staff. Great experience and was very fast and convenient. Great experience. More

by KLASSENJONATHAN12
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ruben, Ginger
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Nov 25, 2024 -

Gene Messer Kia responded

Thank you for taking the time to let us know how we did. We hope you have a great day!

November 22, 2024

Great team, got my car taken care! !! Will def be back……..awesome awesome awesome job More

by mendezi0214
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Report | Print
Nov 25, 2024 -

Gene Messer Kia responded

Thank you for taking the time to let us know how we did. We hope you have a great day!

November 21, 2024

I showed up right on time and they got me checked in right away and had the work done in a very timely order I was quite pleased with that. More

by texasbillyb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember the names but everyone was friendly and professional
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Nov 23, 2024 -

Gene Messer Kia responded

Hi, we appreciate you taking the time to leave us this feedback. Until the next time we meet, take care!

November 20, 2024

They told me what was wrong with my vehicle and told me I need to do to have the problem solved More

by Camera man
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel
Report | Print
Nov 21, 2024 -

Gene Messer Kia responded

Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

November 18, 2024

The dealership was amazing and I got took care of right away. It was fast and quick work. They also covered my oil changed which was amazing. More

by juancruz819
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Stewart
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Nov 21, 2024 -

Gene Messer Kia responded

Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 17, 2024

They had open availability and very friendly staff. I will definitely be going back for my future car services. More

by vilmac90
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Melgoza
Report | Print
Nov 18, 2024 -

Gene Messer Kia responded

Hi, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

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