Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a Review

Gene Messer Kia

Lubbock, TX

Overview
Reviews
Vehicles
4.6
325 Reviews
Gene Messer Kia is your local source for all things Kia. We will help you find and finance the perfect vehicle for you, or you can book an appointment at our state-of-the-art service center if you need care for a Kia you already own. Everything you will need on your car-buying and ownership journey can be found under one roof, just a short drive from Brownfield and Littlefield. Get to know us a little better before you get to our showroom, where our friendly team will be ready to greet you! We’re excited to be a part of your car-shopping journey.
Contact Dealership

6006 19th Street

Lubbock, TX

79407

Directions

By Type

Showing 325 reviews

May 20, 2025

we had a great experience when went to service our vehicle for the first time More

by mhuerta1978
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
john stewart
Report | Print
May 23, 2025 -

Gene Messer Kia responded

Hello, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

May 14, 2025

Service was definitely top notch. A pleasure doing business with them. Would highly definitely recommend. More

by Sbrown
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe V.
Report | Print
May 17, 2025 -

Gene Messer Kia responded

Hi, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

May 11, 2025

Everyone is always super friendly and willing to help. They were able to get me in on short notice and fixed my issue quickly. More

by Kurias1516
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Stewart
Report | Print
May 13, 2025 -

Gene Messer Kia responded

Hi, we are very happy to have provided you with such a positive experience! If you're ever in need of more help, please let us know!

May 10, 2025

Had such a great experience with Shawn and Ryan. They worked very hard to find what would work for us More

by Book1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shawn and Ryan
Report | Print
May 12, 2025 -

Gene Messer Kia responded

Hi, we're happy you found Shawn and Ryan to be so supportive during your experience here at Gene Messer Kia. Please let us know if there is anything else we can do for you; we are more than happy to help!

May 02, 2025

Ok place got my vehicle not even 2 hours oil light came on got that fixed next day engine light came on More

by robertdoramendoza
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
N/a
Report | Print
May 04, 2025 -

Gene Messer Kia responded

I appreciate your feedback and understand any frustration this may have caused. If there is anything I can do to regain your trust, please do not hesitate to reach out to me. I would like to hear more about the details of your experience and how we can improve in the future. Matt Baugher General Manager mbaugher@GeneMesser.com

May 01, 2025

If you want a no hassle, stress free experience give Dee Alonzo a call. I appreciated the low key, no pressure way he has. More

by brendaw.hart
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alonzo, Eddie
Report | Print
May 04, 2025 -

Gene Messer Kia responded

Hello, we're happy you found our staff member Dee to be so supportive during your experience here at Gene Messer Kia. Please let us know if there is anything else we can do for you; we are more than happy to help!

April 30, 2025

Great service attentive, when we arrived they assisted promptly. For our first visit I am very pleased More

by yudithtr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach
Report | Print
May 01, 2025 -

Gene Messer Kia responded

Hello, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

April 28, 2025

They were fast and helped w everything we needed to take our new vehicle home More

by susieq
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tk
Report | Print
May 01, 2025 -

Gene Messer Kia responded

Thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

April 21, 2025

Excellent customer service. Priscilla very helpful. My daughter is a student at Texas Tech & I live outside of Dallas, Priscilla understood an easy to work with. More

by lexus0903
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Priscilla
Report | Print
Apr 23, 2025 -

Gene Messer Kia responded

Hi, thanks for your praise and kind comments about Priscilla. Feel free to reach out to us if you need anything. Have a wonderful day.

April 19, 2025

My husband and I went in to Kia around December 2024 looking for a new vehicle, but we weren’t sure what we wanted or could afford at the time. Kino was generous and informational. He provided answers f More

by Monica
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kino
Report | Print
Apr 21, 2025 -

Gene Messer Kia responded

Hello Monica, we're happy you found Kino to be so supportive during your experience here at Gene Messer Kia. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

1
2
3
4
...
33