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Gene Messer Kia

Lubbock, TX

Overview
Reviews
Vehicles
4.7
439 Reviews
Gene Messer Kia is your local source for all things Kia. We will help you find and finance the perfect vehicle for you, or you can book an appointment at our state-of-the-art service center if you need care for a Kia you already own. Everything you will need on your car-buying and ownership journey can be found under one roof, just a short drive from Brownfield and Littlefield. Get to know us a little better before you get to our showroom, where our friendly team will be ready to greet you! We’re excited to be a part of your car-shopping journey.
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6006 19th Street

Lubbock, TX

79407

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Showing 439 reviews

December 08, 2024

Outstanding customer service. i live in New Mexico but will will be returning for oil changes and routine maintenance More

by Bill
Recommend Dealer
Yes
Employees Worked With
Front counter mgr
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Dec 12, 2024 -

Gene Messer Kia responded

Hi, our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

December 07, 2024

Great service! Always confident when I take my car in get it serviced. John was a great service representative. More

by rj23horner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John
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Dec 12, 2024 -

Gene Messer Kia responded

Hi, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

December 06, 2024

Everyone was nice and helpful from the moment I walked in the door. I will definitely be back. More

by tonyadgooch
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chase Dean
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Dec 08, 2024 -

Gene Messer Kia responded

Hi, thank you so much for your positive comments about Gene Messer Kia! Please don't hesitate to reach out if there's anything additional we can do for you.

December 05, 2024

Kyle was amazing! Last minute call to the deal ship to get my tire replaced and I got in and out within half a day! He kept me informed of the whole process and is alw More

by haleyse21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle
Report | Print
Dec 08, 2024 -

Gene Messer Kia responded

Hi, we're happy you found our staff to be so supportive during your experience here at Gene Messer Kia. Please don't hesitate to reach out if there's anything additional we can do for you.

November 28, 2024

The entire car buying process was amazing! All staff was friendly and knowledgeable! Will definitely use this dealership again! More

by BridgetS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Martinez, Ginger Savage, Eduardo Penilla
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Nov 29, 2024 -

Gene Messer Kia responded

Hi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

November 27, 2024

Everyone was incredibly helpful and even arranged us transportation while they worked on our car. Very kind and professional. More

by cr13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabby
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Nov 28, 2024 -

Gene Messer Kia responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 26, 2024

The service department has always been helpful and patient with us. Gene Messer does a great job offer benefits to taking your vehicle to them for service. More

by todd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle
Report | Print
Nov 28, 2024 -

Gene Messer Kia responded

Hi, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

November 26, 2024

Fast service and great people doing the job. Nice and friendly personal. I enjoyed my stay there. More

by emerson_emerson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Service department
Report | Print
Nov 28, 2024 -

Gene Messer Kia responded

Hi, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

November 25, 2024

Thank you so much for all of your help! You were greatly appreciated during a very stressful situation! More

by Cheri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unsure
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Nov 27, 2024 -

Gene Messer Kia responded

Hi Cheri, we appreciate your positive review about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!

November 22, 2024

Great dealership and dealership staff. Great experience and was very fast and convenient. Great experience. More

by KLASSENJONATHAN12
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ruben, Ginger
Report | Print
Nov 25, 2024 -

Gene Messer Kia responded

Thank you for taking the time to let us know how we did. We hope you have a great day!

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