Gene Messer Kia

I have a 2024 telluride. So upset that my trim is coming off of the door. Replacement parts are on back order. They didn’t give me a timeline of when it would be in. Brand ne So upset that my trim is coming off of the door. Replacement parts are on back order. They didn’t give me a timeline of when it would be in. Brand new car. More

This is the worst place to buy a car. The salesmen were rude and sold my daughter a car that broke down 2 months later. The oil hadn't been changed and when I brought it up he laughed at The salesmen were rude and sold my daughter a car that broke down 2 months later. The oil hadn't been changed and when I brought it up he laughed at me. I wouldn't buy anything from this place if I was walking and homeless. Terrible customer service and even worse cars. More

Always a pleasure to deal with knowledgeable professionals. Quick turn around in service dept. Thanks professionals. Quick turn around in service dept. Thanks More

The dealership was very clean and the service attendant was attentive to my vehicle needs. was attentive to my vehicle needs. More

Every time I go everyone treats me super nice. They are very honest and make sure you’re happy with your car! They are very honest and make sure you’re happy with your car! More

Dealership was very clean & organized. Friendly staff, clean bathroom, & attentive service staff & checkout counter staff. Friendly staff, clean bathroom, & attentive service staff & checkout counter staff. More

David, and John in the service department have continually given my wife and I great customer service. We are now on our second 2024 Kia telluride but they have done everything that they can to ge continually given my wife and I great customer service. We are now on our second 2024 Kia telluride but they have done everything that they can to get the issues fixed in a timely manner and have continuously called us to keep us in constant communication as far as the timeline of our vehicle. More

The service advisor who helped get me in and out quickly made it easy and stress free to have my vehicle serviced for quite possibly the last time during my ownership. The general manager spoke to me while made it easy and stress free to have my vehicle serviced for quite possibly the last time during my ownership. The general manager spoke to me while I was looking at one of the cars in the showroom. We started talking about a separate vehicle of which he knew he had in shipping and gave me a copy of the window sticker. I now have that vehicle reserved and will be continuing to do business at this dealership. This is now the second time I have bought a car from them. My first contract car was from them and now my second. I'm very excited for it's arrival and to continue driving a reliable car and to continue knowing I am being taken care of at a well run dealership. More

I was promised a de one key fob for my Yukon Denali. I called once to check on that (the Monday after I bought the car on Friday). Was told the person who would get that done was out sick. I bought the I called once to check on that (the Monday after I bought the car on Friday). Was told the person who would get that done was out sick. I bought the car 2 weeks ago today. Monday will be 2 weeks since I was told the person was out sick. No call back. No explanation. No key fob. Also, this car has no front license bracket (came from New Mexico). I was not informed of that or given any option on getting that. Overall disappointed in the dealership. Get it sold, out the door, then forget it. I’ll be passing this on to friends and family in the area. More

I gave 5 stars because of Kyle. He was professional and knowledgeable. He kept me informed and was great at explaining why something didn’t get done on this visit and understanding He was professional and knowledgeable. He kept me informed and was great at explaining why something didn’t get done on this visit and understanding of the inconvenience. It was not the service department but Kia and technology of the navigation system. It was the best service experience at this dealership to date. More