Gene Messer Kia

The service advisor who helped get me in and out quickly made it easy and stress free to have my vehicle serviced for quite possibly the last time during my ownership. The general manager spoke to me while made it easy and stress free to have my vehicle serviced for quite possibly the last time during my ownership. The general manager spoke to me while I was looking at one of the cars in the showroom. We started talking about a separate vehicle of which he knew he had in shipping and gave me a copy of the window sticker. I now have that vehicle reserved and will be continuing to do business at this dealership. This is now the second time I have bought a car from them. My first contract car was from them and now my second. I'm very excited for it's arrival and to continue driving a reliable car and to continue knowing I am being taken care of at a well run dealership. More

I was promised a de one key fob for my Yukon Denali. I called once to check on that (the Monday after I bought the car on Friday). Was told the person who would get that done was out sick. I bought the I called once to check on that (the Monday after I bought the car on Friday). Was told the person who would get that done was out sick. I bought the car 2 weeks ago today. Monday will be 2 weeks since I was told the person was out sick. No call back. No explanation. No key fob. Also, this car has no front license bracket (came from New Mexico). I was not informed of that or given any option on getting that. Overall disappointed in the dealership. Get it sold, out the door, then forget it. I’ll be passing this on to friends and family in the area. More

I gave 5 stars because of Kyle. He was professional and knowledgeable. He kept me informed and was great at explaining why something didn’t get done on this visit and understanding He was professional and knowledgeable. He kept me informed and was great at explaining why something didn’t get done on this visit and understanding of the inconvenience. It was not the service department but Kia and technology of the navigation system. It was the best service experience at this dealership to date. More

The ease in scheduling was awesome. The service writer was probably the best I’ve had the opportunity to have. The service writer was probably the best I’ve had the opportunity to have. More

Would highly recommend for any repairs. Always honest and very professional. Love the fact they do the all points check to ensure nothing else is wrong with your vehicle. All the staff go a Always honest and very professional. Love the fact they do the all points check to ensure nothing else is wrong with your vehicle. All the staff go above and beyond to make your experience go smoothly. More

The service was great they answered all questions and kept me updated on everything that was going on kept me updated on everything that was going on More

My advisor Ramon Cortez was very helpful, and professional. I’m very satisfied. Thank you. professional. I’m very satisfied. Thank you. More

Wait time too long and they left part in my car. A part that should have been installed A part that should have been installed More

Great customer service and very fast would highly recommend this dealership for any future service. recommend this dealership for any future service. More

Everything at Gene Messer Kia was great. I was able to get detailed information on what was happening and what was needed. It was an easy experience. I was able to get detailed information on what was happening and what was needed. It was an easy experience. More