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Gene Messer Kia

Lubbock, TX

Overview
Reviews
Vehicles
4.5
236 Reviews
Call Dealership (877) 356-5229

6006 19th Street

Lubbock, TX

79407

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Showing 236 reviews

March 25, 2024

From scheduling the service to getting my car back, the staff was very kind and helpful. More

by MLSKONECNY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
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Mar 27, 2024 -

Gene Messer Kia responded

We're glad to hear that our staff was kind and helpful throughout your service experience. Thank you for choosing us!

March 19, 2024

Everything went good all the employees were friendly I will take my vehicle back tere More

by demetriamcgraw1207
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't know
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Mar 20, 2024 -

Gene Messer Kia responded

We are thrilled to hear that you had a good experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

March 16, 2024

Gene Messer Kia has been a great experience. From buying to service, I would recommend. More

by dtjkgreen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle
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Mar 20, 2024 -

Gene Messer Kia responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

March 13, 2024

Fantastic! !! Very friendly and warm atmosphere! It was the best car buying experience that I have ever had!! More

by Wilsonsd1762
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tommy Leon
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Mar 15, 2024 -

Gene Messer Kia responded

We are very happy to hear that we were able to provide you with an enjoyable experience. Thank you for your business and we look forward to the opportunity to assist you again in the future. Congratulations on your new purchase!

March 09, 2024

Very pleased with the customer service, friendly staff, fast and efficient would highly recommend to anyone. More

by Greatness202315
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyrone and other staff
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Mar 13, 2024 -

Gene Messer Kia responded

We're thrilled to hear about your positive experience! It's great that you found the customer service to be pleasing, the staff friendly, and the service fast and efficient. Thank you for recommending us! Safe travels, and thanks for choosing our dealership!

March 07, 2024

Awesome job clean good service helpful people cheerful hardworking reliable trustworthy happy enjoyable fun Loyal More

by larishaorona85
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lawson
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Mar 10, 2024 -

Gene Messer Kia responded

It's fantastic to hear that you had an awesome experience and found the service to be clean, helpful, and provided by cheerful, hardworking, reliable, and trustworthy individuals. Your positive descriptors like happy, enjoyable, fun, and loyal are wonderful to read. We appreciate your positive comments and look forward to continuing to provide excellent service for you!

March 05, 2024

This dealership has always provided a positive experience for me and does excellent work. Their employees are always friendly, helpful, professional, and make sure I am informed of the work needed and done f More

by terricdel
Recommend Dealer
Yes
Employees Worked With
Tyrone Christopher
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Mar 08, 2024 -

Gene Messer Kia responded

We're thrilled to hear that your experiences with the dealership have consistently been positive and that we provide excellent work on your Sorento. It's wonderful that our employees are friendly, helpful, and professional while keeping you well-informed about the work needed and done on your vehicle. Thank you for choosing this dealership, and we look forward to continuing to provide top-notch service for your Sorento in the future!

March 03, 2024

I had a really good experience buying my first car here. The people were very friendly and I was able to get a car I wanted More

by micaochoa
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dee Alonzo
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Mar 08, 2024 -

Gene Messer Kia responded

We're delighted to hear about your positive experience buying your first car at our dealership. It's great that the people were friendly and that you were able to get the car you wanted. Thank you for choosing us, and we wish you many enjoyable miles with your new car!

March 02, 2024

Tim and Leroy were great to work with! Very pleasant and helpful. They need a raise or a good bonus! More

by Kishaclement
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Bergara, Leroy in finance
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Mar 07, 2024 -

Gene Messer Kia responded

We're thrilled to hear that Tim and Leroy provided you with a great experience! It's wonderful that we were pleasant and helpful throughout the process. Thank you for acknowledging our efforts. We'll make sure to pass on your positive feedback. We appreciate your business, and we hope to have the pleasure of serving you again in the future!

March 01, 2024

Customer service was exceptional! !! I have special needs daughter and the man that handled everything helped me get her into the car and even put her seat belt on fir me ! Made thi More

by Cjpford
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TYRONE
Report | Print
Mar 03, 2024 -

Gene Messer Kia responded

We are thrilled to hear that you had an exceptional experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

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