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Gene Messer Ford of Amarillo

Amarillo, TX

4.7
478 Reviews

3400 Soncy Rd.

Amarillo, TX

79119

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Showing 478 reviews

August 30, 2024

The sales and service people are efficient, kind, and knowledgeable. I highly recommend this dealership More

by VANA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor, Brad, Tyler
Sep 01, 2024 -

Gene Messer Ford of Amarillo responded

Hello, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

August 29, 2024

Professional and clean environment. Would recommend their services to anyone who ask. Always friendly service. More

by pike_madcat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I forgot
Aug 31, 2024 -

Gene Messer Ford of Amarillo responded

Hi, we are very happy to have provided you with such a positive experience! Thanks for the recommendation, and have an amazing day!

August 29, 2024

Service was great mechanic was knowledgeable about the repairs. Super fast service. Everyone kept me updated the whole time. More

by hdmichaels614
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmi,
Sep 01, 2024 -

Gene Messer Ford of Amarillo responded

Hi, thank you for taking the time to leave a review for us at Gene Messer Ford Amarillo. We're happy we could meet your expectations! Please let us know if there is anything else we can do for you; we are more than happy to help!

August 29, 2024

Thanks for your help with the recall of my 2014 F150 truck. Hopefully this will work! More

by akhunnicutt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
AnthonyThompson
Sep 01, 2024 -

Gene Messer Ford of Amarillo responded

Hi, thank you for taking the time to leave a review for us at Gene Messer Ford Amarillo. We're happy we could meet your expectations! Please let us know if there is anything else we can do for you; we are more than happy to help!

August 29, 2024

They did a nice job of keeping me in the loop as they were working on my vehicle by sending videos of the progress. More

by Brendon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah Mendez
Sep 01, 2024 -

Gene Messer Ford of Amarillo responded

Hi Brendon, thank you for taking the time to leave a review for us at Gene Messer Ford Amarillo. We're happy we could meet your expectations! Please let us know if there is anything else we can do for you; we are more than happy to help!

August 28, 2024

Service department was great. Rudy runs a great respectful crew! They made sure to take care of us . More

by Jodi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rudy & Jimmy
Aug 29, 2024 -

Gene Messer Ford of Amarillo responded

Hi, thank you for your kind review; we are happy to pass along your comments to Rudy here at Gene Messer Ford Amarillo! We hope to be of service to you again in the future. Best wishes, Gene Messer Ford Amarillo

August 24, 2024

Listened to what we wanted. Didn’t pressure us into making a decision. Thomas was great sales rep. Thank you More

by Rick Richardson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Thomas Hubbard and John Simikian
Aug 31, 2024 -

Gene Messer Ford of Amarillo responded

Hello Rick, thank you; we appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!

August 23, 2024

We bought the vehicle there and purchased an extended warranty. After almost a year and about 6,000 miles they fixed what happened. They may have missed a thing or two at the original owner-switch inspec More

by j.vincent.nix
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan
Aug 24, 2024 -

Gene Messer Ford of Amarillo responded

Hello, we appreciate you taking the time to leave us this feedback. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (806) 355-7471.

August 23, 2024

Quick service, very detailed info. Service department took good care of us and our vehicle More

by terryde63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah
Aug 25, 2024 -

Gene Messer Ford of Amarillo responded

Hi, your wonderful feedback and rating mean a lot to us. Please don't hesitate to reach out if there's anything additional we can do for you.

August 23, 2024

I always get great personalized service on my truck - Jeremy is always efficient and conscientious, as if it was his own vehicle. More

by Charlie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Chastain
Aug 25, 2024 -

Gene Messer Ford of Amarillo responded

Hi Charlie, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

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