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Gene Messer Ford of Amarillo

Amarillo, TX

Overview
Reviews
4.7
631 Reviews
Call Dealership (806) 355-7471
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3400 Soncy Rd.

Amarillo, TX

79119

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Showing 632 reviews

February 17, 2025

It try’s hard to please you the tech that came out was very well informed More

by hawthorne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I do not know the name
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Feb 19, 2025 -

Gene Messer Ford of Amarillo responded

Thank you for your visit. Please contact us if there's anything we can do to make your next visit a 5-star experience for you! Shane Qualls General Manager squalls@genemesser.com

February 14, 2025

CJ over in the service department A1 you guys really took care of me much appreciated More

by Dustinmorgan1989
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
CJ
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Feb 18, 2025 -

Gene Messer Ford of Amarillo responded

Hello, we appreciate you taking the time to leave us this feedback. We hope you have a great day!

February 14, 2025

Speedy work with excellent communication. Bill explanation was good. Price was high but what isn’t these days. Overall pleased with service. More

by Ram002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor
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Feb 18, 2025 -

Gene Messer Ford of Amarillo responded

Hello, we appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help!

February 14, 2025

Jeremy was very helpful and helped me set up my Lincoln Way App. Great Service .. Angie Gist More

by angiegist
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Chastain
Report | Print
Feb 18, 2025 -

Gene Messer Ford of Amarillo responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Gene Messer Ford Amarillo! Please let us know if there is anything else we can do for you; we are more than happy to help!

February 12, 2025

Very courteous. They are also very mindful of my time. Constantly in contact with me. More

by pattykasch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah
Report | Print
Feb 17, 2025 -

Gene Messer Ford of Amarillo responded

Hi, we really appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

February 12, 2025

Great service that was affordable and quick. Everyone was professional and helpful. The techs were very thorough. The charging station/work area for customers was very convenient More

by Meddylan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny
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Feb 17, 2025 -

Gene Messer Ford of Amarillo responded

Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

February 12, 2025

Took vehicle in by appointment, they didn’t start working on the vehicle until Thursday.took 9 business day’s before I got the vehicle fixed, I am glad I had a warranty! More

by brucebellinghausen
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Don’t remember
Report | Print
Feb 17, 2025 -

Gene Messer Ford of Amarillo responded

Thank you for sharing your feedback with us! We're sorry to hear that we didn’t meet your expectations. Your input is valuable, and it will help us to provide a better experience for you in the future. Rest assured, we’re looking into your concerns and will get back to you as soon as possible. We appreciate your patience and understanding. Shane Qualls General Manager squalls@genemesser.com

February 10, 2025

Super smooth transaction. Levi Thomas was very friendly and accommodating.thanks Levi! We really appreciate it. More

by craigtharp67
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Levi Thomas
Report | Print
Feb 13, 2025 -

Gene Messer Ford of Amarillo responded

Hello, thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!

February 10, 2025

Worked very hard to make sure I had the best experience. The communication frequency was more than appropriate. More

by Steven
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah
Report | Print
Feb 13, 2025 -

Gene Messer Ford of Amarillo responded

Hello Steven, we appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help!

February 10, 2025

Very professional. Great service! It was prompt with great communication at all times drop off, during service and pickup. More

by Mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dammian
Report | Print
Feb 13, 2025 -

Gene Messer Ford of Amarillo responded

Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

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