Gene Messer Ford of Amarillo
Amarillo, TX
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Had my car for 2 weeks. Told them to fix the alignment since it was a red item on their checklist. It was not fixed. Wanted to charge over $1000 dollars to replace the ba Told them to fix the alignment since it was a red item on their checklist. It was not fixed. Wanted to charge over $1000 dollars to replace the backup camera. Said the camera was $500. I found the camera on Amazon for $60. I will NOT be taking the car back there even with items that still need to be fixed. More
Good job for service. Technician left oil fill plug out and i noticed it was on the hood while leaving the shop. They took it back and rechecked for loose or missing anyt Technician left oil fill plug out and i noticed it was on the hood while leaving the shop. They took it back and rechecked for loose or missing anything. Good job More
Technician came to my house to perform mobile service on site for my car’s recall & was very convenient. Tech was approx. 30 mins late (hence the 4 stars instead of 5), but I’m sure this is not uncommon, es site for my car’s recall & was very convenient. Tech was approx. 30 mins late (hence the 4 stars instead of 5), but I’m sure this is not uncommon, especially for the convenience of remote service. Overall, very happy with experience. More
Very professional. Always provide good customer communications. Listens to and respect customer. Provided above and beyond to allow me to view underneath vehicle when r Always provide good customer communications. Listens to and respect customer. Provided above and beyond to allow me to view underneath vehicle when raised on lift so i could visually inspect. Supportive with good pricing. Provides discounts via text / appointments. Great service reps!! More