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Gene Messer Ford of Amarillo

Amarillo, TX

4.7
533 Reviews

3400 Soncy Rd.

Amarillo, TX

79119

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Showing 533 reviews

November 23, 2024

Levi Thomas did an excellent job helping us pick a car. He worked to get us the most value for our trade. More

by Jake
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Levi Thomas
Nov 25, 2024 -

Gene Messer Ford of Amarillo responded

Hi Jake, we're happy you found our staff to be so supportive during your experience here at Gene Messer Ford Amarillo. Please let us know if there is anything else we can do for you; we are more than happy to help!

November 22, 2024

Jeremy is doing a fantastic job. Excellent with customer service!! Seems very well versed in the Lincoln. More

by dochoa05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Chastain
Nov 25, 2024 -

Gene Messer Ford of Amarillo responded

Hi, we're happy you found Jeremy to be so supportive during your experience here at Gene Messer Ford Amarillo. Please let us know if there is anything else we can do for you; we are more than happy to help!

November 22, 2024

Wasn’t expecting to purchase a car that day. Everyone was very helpful and gave me great feedback and advice. Ended up getting a new car and I love it. More

by cyn.perez.val
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dustin Kidd, Omar Sanchez
Nov 25, 2024 -

Gene Messer Ford of Amarillo responded

Hi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

November 19, 2024

The service was excellent. We went without an appointment and got service completed in the time frame he told us. Got to use our points so the work was done at no charge! More

by Laura_blount
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin, Levi
Nov 21, 2024 -

Gene Messer Ford of Amarillo responded

Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 18, 2024

Great service with friendly and helpful staff. They always take great care of my vehicle. More

by Dollaramar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah Mendez
Nov 21, 2024 -

Gene Messer Ford of Amarillo responded

Hello, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

November 18, 2024

Great service. Friendly and helpful staff. The business was clean and inviting. Everyone we met was polite and ready to help. We especially appreciated David Sm More

by Becky
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Smith
Nov 21, 2024 -

Gene Messer Ford of Amarillo responded

Hi Becky, thank you for your kind review; we are happy to pass along your comments to David and the team here at Gene Messer Ford Amarillo! We are always more than happy to assist you if anything else comes up. Take care!

November 16, 2024

Great service and repairs were done in a timely manner. I Will recommend to others. More

by lightwielder1970
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JC
Nov 18, 2024 -

Gene Messer Ford of Amarillo responded

Hello, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

November 15, 2024

We just bought 2 cars from here and it was a great experience working with the salesman! More

by michellesnell
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Turk
Nov 18, 2024 -

Gene Messer Ford of Amarillo responded

Hi, we are very happy to have provided you with such a positive experience! We hope you have a great day!

November 15, 2024

Will never use again. My two day diagnosis took more than 5 days after multiple calls. Dropped my car off in October and didn’t even get it back til second week of Novembe More

by Mymomdiedand you had my car
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Victor
Nov 21, 2024 -

Gene Messer Ford of Amarillo responded

I appreciate your feedback and offer my sincere apologies for any inconvenience you may have experienced due to an extended wait for your vehicle repair completion. If there is anything I can do to regain your trust, please do not hesitate to reach out to me. I would like to h ear more about the details of your experience and how we can improve in the future. Shane Qualls General Manager squalls@genemesser.com

November 14, 2024

Great customer service. They keep me updated on the progress of the repairs. The cost was reasonable also. More

by Sharon S.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor, Brandon
Nov 18, 2024 -

Gene Messer Ford of Amarillo responded

Thank you Sharon for taking the time to let us know how we did. We hope you have a great day!

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