Gene Messer Ford of Amarillo
Amarillo, TX
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Dawn was so great to work with to get my service scheduled. Alex came out to fix a recall on my explorer. The process was so easy as a customer. scheduled. Alex came out to fix a recall on my explorer. The process was so easy as a customer. More
I have a new F150 Lightning that recommended a 10,000 service appointment. That should have included a check of the cooling system for the battery but the service person did not know any of this. I service appointment. That should have included a check of the cooling system for the battery but the service person did not know any of this. I would expect them to be more knowledgeable about the vehicle than me. They were friendly for the items they did look at and communicated with me when the vehicle was ready. More
Process was decent enough. Salesman was helpful when I wanted to have the vehicle checked by my mechanic. Toward the end I had the feeling I was being steamrolled into using th Salesman was helpful when I wanted to have the vehicle checked by my mechanic. Toward the end I had the feeling I was being steamrolled into using their finance service when I had already made arrangements with my bank. When I picked up my vehicle I was disappointed that they couldn’t even wash it and shine it up a bit. Had to do it myself. More