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Gene Messer Ford of Amarillo

Amarillo, TX

4.7
978 Reviews

3400 Soncy Rd.

Amarillo, TX

79119

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Showing 978 reviews

March 23, 2026

Helpful and friendly people. .bring my ford explorer for recall everything going smoothly and fix it very nice More

by Vhal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah
Mar 25, 2026 -

Gene Messer Ford of Amarillo responded

Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 21, 2026

I really like the good customer service from the service team. My service advisor Richard Luna is very helpful. More

by richardlara3018
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Luna
Mar 24, 2026 -

Gene Messer Ford of Amarillo responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 17, 2026

Our sales professional, Chris Gabehart made our buying experience awesome!! Chris was knowledgeable, efficient and he made sure that we had all of our questions answered! Highly recommend! More

by cskerbo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Gabehart
Mar 19, 2026 -

Gene Messer Ford of Amarillo responded

Hello, we're happy you found our staff Chris to be so supportive during your experience here at Gene Messer Ford Amarillo. Please don't hesitate to reach out if there's anything additional we can do for you.

March 16, 2026

They doing a really good job I’m so happy for all they doing thank you guys again! More

by Elgar Garcia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I can remember the name but thanks to all you guys!
Mar 20, 2026 -

Gene Messer Ford of Amarillo responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 15, 2026

Great attention and customer service. Took care of me and my vehicle right on time More

by rodolfo.nava
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Figo
Mar 18, 2026 -

Gene Messer Ford of Amarillo responded

Hello, we really appreciate your positive review! We hope you have a great day!

March 15, 2026

I had an appointment for an oil change, engine filter and tire rotation. I checked in at 10:30am and wasn’t checked out until 2pm. The communication was poor, I had to ask the status of my vehicle. I also fe More

by FordTruck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Danny
Mar 19, 2026 -

Gene Messer Ford of Amarillo responded

I'm sorry that our service did not meet your expectations on this visit. I'd like to hear more about your concerns, but do not have a way of contacting you. Please reach out to me direct at 806-467-5503.   Thank you,   Shane Qualls General Manager

March 13, 2026

Jeremy, service advisor, goes way beyond in delivering customer satisfaction. He communicates well and always takes time to answer questions. He is the best. More

by lgf6800
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Chastain
Mar 15, 2026 -

Gene Messer Ford of Amarillo responded

Hi, we're happy you found our staff Jeremy to be so supportive during your experience here at Gene Messer Ford Amarillo. Please don't hesitate to reach out if there's anything additional we can do for you.

March 12, 2026

Jeremy Chastain always goes above and beyond when I bring my vehicle in for service. He is patience and always answers all of my questions. He is great. More

by ruthless
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Chastain
Mar 14, 2026 -

Gene Messer Ford of Amarillo responded

Hello, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

March 12, 2026

Noah was very helpful and took care of everything for me. Was so glad I didn’t have to sit while the work was being done. Thank you so much for taking me home and bringing me my car. Very pleased with everyt More

by lindajwalton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah
Mar 14, 2026 -

Gene Messer Ford of Amarillo responded

Hi, we're happy you found our staff Noah to be so supportive during your experience here at Gene Messer Ford Amarillo. We are always more than happy to assist you if anything else comes up. Take care!

March 07, 2026

The staff at Gene Messer Ford Amarillo is fantastic! They were very helpful, patient with all my questions and concerns, and highly professional. They made purchasing my new vehicle relatively seamless. More

by jklovato123
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jesean, Mark, Goran
Mar 09, 2026 -

Gene Messer Ford of Amarillo responded

Hi, we're happy you found our staff to be so supportive during your experience here at Gene Messer Ford Amarillo. We can't wait to see you again, have a great day.

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