Gene Messer Ford of Amarillo

We were traveling from Durango Co to Nashville Tn, the check engine light came on while climbing a mountain in Albuquerque, we pulled over and called our Ford dealer in Nashville they diagnosed check engine light came on while climbing a mountain in Albuquerque, we pulled over and called our Ford dealer in Nashville they diagnosed the problem indicating that a # 2 cylinder was misfiring. We were able to arrive in Amarillo Friday evening, we called Gene Messer Ford. Noah, the Service representative advised us to bring the vehicle in the morning. They resolved the problem in a very reasonable amount of time. Noah and the service personnel were extremely helpful and nice l would highly recommend your dealership to anyone. More

The process was smooth and easy. it was pretty quick too. Todd Nelson helped us with a ford explorer platinum edition that is just perfect! He really cares about his customers! He m it was pretty quick too. Todd Nelson helped us with a ford explorer platinum edition that is just perfect! He really cares about his customers! He made sure we were comfortable with all the technology and even followed up a couple of days later to make sure we were happy with our purchase. More

Very professional and courteous. Explained service process and gave updates as work was being done. Explained service process and gave updates as work was being done. More

We bought this Lincoln a year ago. It is still under warranty. The service dept. would not return calls even if they promised to call. Had me show up early on a Saturday morning so it It is still under warranty. The service dept. would not return calls even if they promised to call. Had me show up early on a Saturday morning so it could be out that day only to show up where no one knew why I was dropping it off. They keep another week. I would have to go up there because my phone calls were screen and I would get no return calls. This last month it has been there two weeks with it not being repaired. I have asked the representative twice for the service manager to call me, no call backs. I love my Lincoln but would never buy another based on our Lincoln dealership. More

The individuals that I enter acted were detailed oriented, costumer oriented, extremely courteous, professional in their dealing with me and my situation. I was stranded in Amarillo, Texas and the i oriented, costumer oriented, extremely courteous, professional in their dealing with me and my situation. I was stranded in Amarillo, Texas and the individuals dealing with my situation provided support in helping me transportation to deal with the rental car process. Thanks to them all, especially JC, the service advisor on the repairs of this vehicle. More

Had service done They were great Did an exaction and got it done on schedule Thanks got it done on schedule Thanks More

Found a car I really liked financed it through the bank took a couple try’s to get the bank to approve once the bank approved I got the car and everytime there’s something wrong they are able to fix it took a couple try’s to get the bank to approve once the bank approved I got the car and everytime there’s something wrong they are able to fix it More

The dealership is clean and the atmosphere was pleasant. The employees were friendly and very helpful. The employees were friendly and very helpful. More

Victor was very quick and informative while I was getting my vehicle serviced. Told me a rough timeline and stayed true to it. Definitely would recommend Victor. my vehicle serviced. Told me a rough timeline and stayed true to it. Definitely would recommend Victor. More

Dawn was so great to work with to get my service scheduled. Alex came out to fix a recall on my explorer. The process was so easy as a customer. scheduled. Alex came out to fix a recall on my explorer. The process was so easy as a customer. More