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Gene Messer Ford of Amarillo

Amarillo, TX

4.7
623 Reviews

3400 Soncy Rd.

Amarillo, TX

79119

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Showing 623 reviews

March 04, 2025

Went for first oil change everyone was friendly got me in and out at a reasonable time. More

by mrmrk3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Damian gregor
Mar 09, 2025 -

Gene Messer Ford of Amarillo responded

Hello, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

March 04, 2025

Antonio Joseph was really patient throughout the whole buying process and very helpful! I recommend ! More

by Miranda Marquez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Antonio Joseph
Mar 09, 2025 -

Gene Messer Ford of Amarillo responded

Hi Miranda, we're happy you found Antonio to be so supportive during your experience here at Gene Messer Ford Amarillo. Please let us know if there is anything else we can do for you; we are more than happy to help!

March 04, 2025

Scheduling maintenance for my new vehicle was easy. The service advisor was friendly and knowledgeable. More

by md4estTx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Damien Gregor
Mar 09, 2025 -

Gene Messer Ford of Amarillo responded

Hi, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

March 04, 2025

Tyler was extremely helpful and answered my questions. He asked others when he didn't know. Dustin made signing all the papers a pleasant experience. Both men are very personable. I am enjoying my car. More

by dnrcriddle
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler and Dustin
Mar 09, 2025 -

Gene Messer Ford of Amarillo responded

Hi, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

March 03, 2025

Tyler and Dustin are fantastic, saved us from the VW dealer in town. Found exactly what we wanted and were in and out quickly! Thank you, we appreciate the kindness and straight forward attitude. More

by Coleary2244
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler and Dustin
Mar 09, 2025 -

Gene Messer Ford of Amarillo responded

Hi, thanks for your praise and kind comments about our team. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

March 03, 2025

Noah in the service department was able to schedule the warranty repair I needed that allowed my vehicle to be out of service for only one day and that was really awesome . Also an important thing is the More

by jimnallie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Advisor- Noah Mendez. Tech- Josh
Mar 08, 2025 -

Gene Messer Ford of Amarillo responded

Jimnallie, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Gene Messer Ford Amarillo. Please don't hesitate to reach out if there's anything additional we can do for you.

March 02, 2025

The service department was phenomenal! They kept me updated on the status of my car, informing me of any recommendations and pricing. Everyone was very nice. More

by ldana50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Man
Mar 04, 2025 -

Gene Messer Ford of Amarillo responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Gene Messer Ford Amarillo! If you have any further questions, please give us a call. We're always happy to help!

March 01, 2025

My sales man AJ was very easy to work with. The finance manager was pleasant as well. It was a fast easy experience and I am really enjoying my new ride. Big shout out to AJ for his professiona More

by apanders1969
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
AJ
Mar 03, 2025 -

Gene Messer Ford of Amarillo responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Gene Messer Ford Amarillo! Please don't hesitate to reach out if there's anything additional we can do for you.

March 01, 2025

Like the service. The repairman was very friendly and did a great job. Would recommend the service department. More

by joycea67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
C.J Arhens
Mar 04, 2025 -

Gene Messer Ford of Amarillo responded

Hello, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

March 01, 2025

I’m very great full with the way you’re service department took care of me and my car.And everyone was very nice and helpful and explained every step taken to help me with my situation. More

by rdellerbe76dean
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The service rep and his technician that tested and worked on my vehicle.
Mar 04, 2025 -

Gene Messer Ford of Amarillo responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

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