Gene Messer Ford of Amarillo

Recall Made a 7am appointment for oil change. After arriving discovered I had a recall issue. Long story short, I wouldn't get the car back til 3pm. They g Made a 7am appointment for oil change. After arriving discovered I had a recall issue. Long story short, I wouldn't get the car back til 3pm. They gave me a loaner and called periodically with updates. Great service. More

quick service. They only took a little over 30 minutes to change the oil and I got an answer to a question I had. Fast and friendly service. They only took a little over 30 minutes to change the oil and I got an answer to a question I had. Fast and friendly service. More

Very good team excellent service Gene Messer team is very attentive to our wants and needs and got us the vehicle we were looking for in our budget and payment amount Gene Messer team is very attentive to our wants and needs and got us the vehicle we were looking for in our budget and payment amount More

Courteous, prompt, and superb service They are very courteous, polite and very attentive. The quality of work was always excellent. Rudy has always been cheerful and easy to talk with an They are very courteous, polite and very attentive. The quality of work was always excellent. Rudy has always been cheerful and easy to talk with and gets things done More

Easy drop off and good service Friendly greetings. Addressed all my concerns and said it was taken care. We'll see if my tires are ok. Aired the tire up to 38 lbs. Thought smaller v Friendly greetings. Addressed all my concerns and said it was taken care. We'll see if my tires are ok. Aired the tire up to 38 lbs. Thought smaller vehicles were supposed to be 35. Love my Lincoln More

Very good service, friendly & kept me updated. My expedition was there for three weeks . Kept me updated as soon as they found out the problem & what was going on. Had to work with Ford hotline as My expedition was there for three weeks . Kept me updated as soon as they found out the problem & what was going on. Had to work with Ford hotline as the issues were very not common . This added to the length of time they had it. More

The service manager was always willing to help They did their best to have my car fixed quick. I'm glad that they understood the real need I had for the car because my daughter is working They did their best to have my car fixed quick. I'm glad that they understood the real need I had for the car because my daughter is working More

Excellence service Gene Messer of Amarillo is helpful in purchasing servicing your vehicle. When you are purchasing they explain everything to you and don't try to make Gene Messer of Amarillo is helpful in purchasing servicing your vehicle. When you are purchasing they explain everything to you and don't try to make you purchase they work with you to give you the best deal you are entitled too. When your car needs to be serviced I wouldn't trust anyone else they take care if you and make you aware of what they are doing. I would not go anywhere else to purchase or service a vehicle. I highly recommend Gene Messer of Anarillo More

recall on my vehicle Jimmy,the service rep, was very helpful, froendly, and efficient. I,will definitely go back for my auto service needs. Very good service overall. Tha Jimmy,the service rep, was very helpful, froendly, and efficient. I,will definitely go back for my auto service needs. Very good service overall. Thank you More

Prompt service work We were experiencing engine problems with a F350 6.0L diesel. Showed up on Saturday early afternoon for oil and all filters. That didn't correct the p We were experiencing engine problems with a F350 6.0L diesel. Showed up on Saturday early afternoon for oil and all filters. That didn't correct the problem; service writer got us setup for first thing Monday morning. Had experienced diesel tech and was completed and out the door the same day. Explained the problem early, and I made the decision to "over fix", as I am a pro preventive maintenance type person. Work has a good warranty at any Ford facility. Bad part, as with all dealers nationwide, I feel is the overpricing of both product and services. That's the only negative about the entire experience with this dealer. Great people, very nice facility, clean, accommodating. That's worth a bunch. More