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Gene Messer Ford of Amarillo

Amarillo, TX

4.7
535 Reviews

3400 Soncy Rd.

Amarillo, TX

79119

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Showing 535 reviews

July 07, 2023

I have used Gene Messer Ford for 14 years and I’ve never had a problem More

by brhop
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dawn Wall
Jul 28, 2023 -

Gene Messer Ford of Amarillo responded

Thank you for taking the time to leave a review for us at Gene Messer Ford Amarillo. We're happy we could meet your expectations!

July 07, 2023

Best of the best! !! Did all that was promised . Efficient, professional & prompt! Appreciated Jeremy Chastain’s assistance; it was invaluable! More

by Adelle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Chastain
Aug 07, 2023 -

Gene Messer Ford of Amarillo responded

Adelle, we're happy you found our staff to be so supportive during your experience here at Gene Messer Ford Amarillo.

July 07, 2023

The dealer worked very hard to get me into a vehicle with a very low down payment and kinda fair credit More

by Amcaldwell73
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jameson
Aug 07, 2023 -

Gene Messer Ford of Amarillo responded

We are pleased to hear you had a great sales experience at Gene Messer Ford! CONGRATULATIONS on your new purchase! We appreciate your business as well as your Five Star review! It was our pleasure and we look forward to assisting you again.

July 04, 2023

We purchased a 2021 F150 Limited and Todd was great to deal with. They went over the truck with a fine tooth comb to make sure it was in perfect condition before we took it home! Todd even got us a vehicl More

by Wesley A
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Todd
Jul 06, 2023 -

Gene Messer Ford of Amarillo responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

July 03, 2023

Very nice people and got a good deal on my ford F-150. And good place More

by Johnsoncarter2003
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler
Jul 07, 2023 -

Gene Messer Ford of Amarillo responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

July 03, 2023

Always get fast service and great customer service! ! Definitely considering buying a vehicle here! In the near future More

by rockyisremembered
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember
Jul 06, 2023 -

Gene Messer Ford of Amarillo responded

We're excited to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future.

July 02, 2023

Had just a basic oil and filter change and as usual it was flawless. Good customer service and liked the video description of what was done and what needed to be replaced. Thanks gene messer for a painles More

by jdevo79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dawn Wall
Jul 04, 2023 -

Gene Messer Ford of Amarillo responded

We are very happy to hear that we were able to provide you with an enjoyable experience!

June 30, 2023

They have taken good care of my vehicles and have great personnel that have become my friends More

by richardhefley
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
J C Ahrens
Jul 28, 2023 -

Gene Messer Ford of Amarillo responded

We appreciate your positive review about your recent experience with us!

June 29, 2023

Service is the worst. Make an appointment for no reason. Rude customer service. Would recommend using someone else for service. More

by danddmattressco
Service Price Transparency
Recommend Dealer
No
Employees Worked With
Can’t rem
Jul 10, 2023 -

Gene Messer Ford of Amarillo responded

Thank you for bringing this to my attention. I apologize for the service experience you have encountered. I would like an opportunity to address your concerns and to earn your business, please contact me. I look forward to speaking with you. Shane Qualls General Manager 806-355-7471

June 28, 2023

The special benefits offered to Lincoln owners were not available to me which was disappointing. Pickup and delivery with a loaner car sounded great, however I only got the pickup of my car! More

by danmax1329
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Chastain
Jul 13, 2023 -

Gene Messer Ford of Amarillo responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

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