Gene Messer Ford of Amarillo
Amarillo, TX
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I experienced an issue with my car and the car engine light came on. Called the dealership to ask if I could take it in and to check if it was under warranty. They were very helpful and got us scheduled light came on. Called the dealership to ask if I could take it in and to check if it was under warranty. They were very helpful and got us scheduled to drop it off. The service advisor Jeremy was very kind and answered our questions and had us feel at ease. Called to update us on the diagnosis and got our car all fixed up. We are so happy to have got the issue covered under warranty and running back to new. More
Salesman was very pleasant to work with as well as everyone there. Just seemed we waited extra long on paperwork. But would do business there again. everyone there. Just seemed we waited extra long on paperwork. But would do business there again. More
Service department is outstanding. I received personalized service from the moment I called until my car was ready. Throughout the day I was updated on progress and they made the entir I received personalized service from the moment I called until my car was ready. Throughout the day I was updated on progress and they made the entire process easy for me. I’ll definitely return and also recommend to others. More
Excellent Customer Service! Very friendly and helpful! Chris is a very nice and helpful salesman. We are satisfied with our car so far! Very friendly and helpful! Chris is a very nice and helpful salesman. We are satisfied with our car so far! More
Service Dept is a disaster. Had my vehicle for 6 weeks and one of the requested repairs was completely ignored by service writer. Had to get remaining repair done at another dea Had my vehicle for 6 weeks and one of the requested repairs was completely ignored by service writer. Had to get remaining repair done at another dealership in town. More