Gene Messer Ford of Amarillo
Amarillo, TX
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Service is the worst. Make an appointment for no reason. Rude customer service. Would recommend using someone else for service. Make an appointment for no reason. Rude customer service. Would recommend using someone else for service. More
The special benefits offered to Lincoln owners were not available to me which was disappointing. Pickup and delivery with a loaner car sounded great, however I only got the pickup of my car! available to me which was disappointing. Pickup and delivery with a loaner car sounded great, however I only got the pickup of my car! More
Service experience today was awesome. My service advisor Jeremy, met me at the door when I walked in. Called me in 2 hours that my car was ready. Offered to deliver my vehicle. Very impr My service advisor Jeremy, met me at the door when I walked in. Called me in 2 hours that my car was ready. Offered to deliver my vehicle. Very impressed today! More
Had a truck breakdown on long drive home from Colorado to DFW. JC and the service team were really on the ball. They stayed open to let me park it in the lot and troubleshot it 1st thing Saturday morning it DFW. JC and the service team were really on the ball. They stayed open to let me park it in the lot and troubleshot it 1st thing Saturday morning it was a freak incident where key chip lost it’s programming on the road and killed the truck. Yeah that is concerning but the service dept was very attentive and communicative More