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Gene Messer Ford of Amarillo

Amarillo, TX

4.7
569 Reviews

3400 Soncy Rd.

Amarillo, TX

79119

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Showing 569 reviews

February 07, 2025

Service Adviser was very thorough in explaining 10 year service job and delivered on time! More

by foster
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Chastain
Feb 11, 2025 -

Gene Messer Ford of Amarillo responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 06, 2025

Professional and helpful as always. I highly recommend. All the people I've dealt with in the service department are great. More

by smithwickbraden
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor
Feb 11, 2025 -

Gene Messer Ford of Amarillo responded

Hi, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 06, 2025

Service was great. Timely and friendly. Great communication and very knowledgeable staff. They addressed my concerns even though remedies were not yet available for the More

by benhaschk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason smith , manager of service also helped.
Feb 11, 2025 -

Gene Messer Ford of Amarillo responded

Hi, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 05, 2025

Well, to start with my service rep did not return the call second place. They did not finish my work that I requested to be done oil change and tire rotation. Certainly, my air conditioning worked when i More

by F150truck1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Noah was my service rep
Feb 10, 2025 -

Gene Messer Ford of Amarillo responded

I apologize that you experienced having your vehicle serviced. Can you please contact me so I can make this right? I cannot find your name in our database with the name provided here; I would appreciate hearing from you using the email provided. Shane Qualls General Manager squalls@genemesser.com

February 01, 2025

Cesar was amazing. I was kept informed throughout our service experience. Very professional service Department. More

by jimschne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cesar
Feb 03, 2025 -

Gene Messer Ford of Amarillo responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Gene Messer Ford Amarillo! We hope to be of service to you again in the future. Best wishes, Gene Messer Ford Amarillo

January 31, 2025

Good selection of inventory to choose from at any time. Car was prepped well before pick up and the salesman very prompt and ready to answer any questions. Even stayed late to talk to me and do a test driv More

by chris21
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Levi
Feb 03, 2025 -

Gene Messer Ford of Amarillo responded

Hi, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

January 30, 2025

Staff was very professional and super helpful. Alex and Dawn made sure I was taken care of. More

by Jackieruuiz_003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dawn, Alex
Feb 03, 2025 -

Gene Messer Ford of Amarillo responded

Hi, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

January 30, 2025

Appointment was made as soon as available. Vehicle problem was addressed efficiently at a reasonable cost. More

by steveshanksreal1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Pollard
Feb 03, 2025 -

Gene Messer Ford of Amarillo responded

Hi, thank you so much for the positive review! Please don't hesitate to reach out if there's anything additional we can do for you.

January 30, 2025

Quick in and out. Always speedy service. Thanks Jeremy for all of your help. We appreciate you guys More

by Tyler471
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Chastain
Feb 03, 2025 -

Gene Messer Ford of Amarillo responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team! Please don't hesitate to reach out to us if there's anything more we can do!

January 29, 2025

Great Dealership to buy from. Tyler is an excellent salesperson. And would buy again from them. More

by Danny
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler Suarez
Feb 03, 2025 -

Gene Messer Ford of Amarillo responded

Hello Danny, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

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