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Gene Messer Ford of Amarillo

Amarillo, TX

Overview
Reviews
4.7
611 Reviews
Call Dealership (877) 315-7172
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3400 Soncy Rd.

Amarillo, TX

79119

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Showing 611 reviews

March 13, 2025

The service department was very friendly and helpful. Helped navigate my prepaid service plan, came and picked up my vehicle and delivered it back to me when the work was completed. Both gentlemen I felt More

by Bill Williams
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor Celaya, Jason Smith
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Mar 16, 2025 -

Gene Messer Ford of Amarillo responded

Hi Bill, thank you for your kind review; we are happy to pass along your comments to the team here at Gene Messer Ford Amarillo! Please let us know if there is anything else we can do for you; we are more than happy to help!

March 12, 2025

They are always quick and they tell it like it is. I'll be coming back. More

by Timroach.tr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Roach
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Mar 14, 2025 -

Gene Messer Ford of Amarillo responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

March 12, 2025

Took my SUV in and they contacted the warranty and fixed my issue in a timely manner!! More

by show-scores.1u
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Chastain
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Mar 15, 2025 -

Gene Messer Ford of Amarillo responded

Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 12, 2025

Excellent in all they do. Would highly recommend. Very happy. Great communication. Great support in everything. More

by Minnie Constancio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah
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Mar 15, 2025 -

Gene Messer Ford of Amarillo responded

Hi Minnie, we are very happy we could provide you with a positive experience! Thank you, and have a fantastic day!

March 07, 2025

Scheduled maintenance through their website. Vehicle was taken back immediately for the scheduled service. Danny kept me informed of the progress. More

by M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Pollard
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Mar 10, 2025 -

Gene Messer Ford of Amarillo responded

Hi, we're glad you had such a wonderful experience with us! If you have any further questions, please don't hesitate to reach out!

March 05, 2025

Customer service friendly. Service department informative with recalls. Installed front and rear brakes timely manner. I have bought 4 F150 FX4 since 2004 from Gene Messer More

by jevick3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timmothy
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Mar 09, 2025 -

Gene Messer Ford of Amarillo responded

Hi, your wonderful feedback and rating mean a lot to us. We hope you have a great day!

March 05, 2025

Victor was my service advisor and took very good care of my truck and the entire situation, thanks. More

by hudrj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor Celaya
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Mar 09, 2025 -

Gene Messer Ford of Amarillo responded

Hi, we're happy to hear you had such a positive experience with Victor! Please let us know if there is anything else we can do for you; we are more than happy to help!

March 05, 2025

Really friendly staff answered all my quesadilla helped me get everything I needed. Very good experience buying a car. Even worked with me being cut short for time. More

by Btmilburn1424
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chase Rimel, David Smith, Dustin Kidd
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Mar 09, 2025 -

Gene Messer Ford of Amarillo responded

Hi, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!

March 04, 2025

Went for first oil change everyone was friendly got me in and out at a reasonable time. More

by mrmrk3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Damian gregor
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Mar 09, 2025 -

Gene Messer Ford of Amarillo responded

Hello, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

March 04, 2025

Antonio Joseph was really patient throughout the whole buying process and very helpful! I recommend ! More

by Miranda Marquez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Antonio Joseph
Report | Print
Mar 09, 2025 -

Gene Messer Ford of Amarillo responded

Hi Miranda, we're happy you found Antonio to be so supportive during your experience here at Gene Messer Ford Amarillo. Please let us know if there is anything else we can do for you; we are more than happy to help!

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