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Gene Messer Ford of Amarillo

Amarillo, TX

Overview
Reviews
4.7
542 Reviews
Call Dealership (877) 315-7172

3400 Soncy Rd.

Amarillo, TX

79119

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Showing 542 reviews

October 31, 2023

Our salesman Brandon took exceptional care of us. The entire team was nice and listened to us and exceeded our needs and desires in purchasing two new vehicles. More

by jmholley
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon
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Nov 02, 2023 -

Gene Messer Ford of Amarillo responded

It's wonderful to hear that your salesman, Brandon, took exceptional care of you and that the entire team was attentive, and nice and exceeded your needs and desires in purchasing two new vehicles. Exceptional care and a positive buying experience can make a significant difference. Your positive feedback is much appreciated! Enjoy both of your new cars!

October 28, 2023

Bought my new F150. There back in March nice upfront people. Had my oil change done today tire rotation. I was a little bit early they took it and got it done early , I More

by wcasoxd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy and Eugene
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Nov 06, 2023 -

Gene Messer Ford of Amarillo responded

We are thrilled to hear that you had a friendly experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

October 28, 2023

I was in a jam and they did everything they could to get me back on the road! I’m More

by j_thorses
Recommend Dealer
Yes
Employees Worked With
JC
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Oct 31, 2023 -

Gene Messer Ford of Amarillo responded

It's great to hear that Gene Messer Ford Amarillo went above and beyond to help you out when you were in a difficult situation. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

October 28, 2023

Rudy is a supurb service manager & person. The dealership is fortunate to have him leading its service department. More

by rghammer1@suddenlinkmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy & Rudy
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Oct 31, 2023 -

Gene Messer Ford of Amarillo responded

It's great to hear that you had a positive experience with Rudy, the service manager at Gene Messer Ford Amarillo. Service managers like Rudy can play a crucial role in ensuring customers have a smooth and satisfactory experience. Your feedback is greatly appreciated!

October 27, 2023

Easy deal. Salesman was knowledgeable & wasn't pushy. Had a good selection of vehicles bit took tome to explain the differences. More

by Jaydbraddock
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jimmy Allen
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Nov 01, 2023 -

Gene Messer Ford of Amarillo responded

It's great to hear that you had an easy and informative experience when making your purchase. A knowledgeable and non-pushy salesman who takes the time to explain the differences among the available vehicles can make the buying process much smoother and more satisfying. Enjoy your new vehicle!

October 21, 2023

Brought to dealership from transmission shop after a phone call to ask about the transmission Tom was bad Was told that Ford would replace at no charge Dealership called after 3and 1/2 weeks and told me More

by Excelautos1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ryan
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October 20, 2023

Great service, quick response, friendly, knowledgeable, they strive to make sure you're takrn care of. More

by Jlbolz82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ibaara
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Oct 24, 2023 -

Gene Messer Ford of Amarillo responded

It's wonderful to hear that you received great service with a quick response, friendly and knowledgeable staff, and a commitment to ensuring that you're well taken care of. Such qualities make for a top-notch customer experience. Thank you for your business, and we look forward to serving you again in the future.

October 20, 2023

JC in Service has always talked straight about what my trucks service needs are. Gets the work done in timely manner. More

by sfcrna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JC-Service department
Report | Print
Oct 24, 2023 -

Gene Messer Ford of Amarillo responded

It's great to hear that JC in Service has consistently provided honest guidance about your truck's service needs and that the work is completed in a timely manner. Having a service advisor who communicates clearly and ensures efficient service is a valuable asset. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

October 19, 2023

I was given good service and an opportunity to see my car and the problems it had the service writer was very helpful and the mechanic was very courteous and help I will continue using Gene Messer Ford for a More

by Gary
Service Communication
Recommend Dealer
Yes
Employees Worked With
I can't remember names
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Oct 21, 2023 -

Gene Messer Ford of Amarillo responded

It's wonderful to hear that you received good service and had the opportunity to see your car and the issues it had. The helpful service writer and courteous mechanic clearly played a key role in your positive experience. It's great to know that you plan to continue using Gene Messer Ford for your oil changes and car repairs. Your loyalty and positive comments are greatly appreciated.

October 17, 2023

Salesman provided great customer service! He was knowledgeable & quick to get us what we needed. More

by jamiedeejones
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh Leathers
Report | Print
Oct 19, 2023 -

Gene Messer Ford of Amarillo responded

We are delighted to hear that your salesman provided great customer service and was both knowledgeable and quick in meeting your needs. We aim to provide the best experience for our customers, and your feedback is greatly appreciated. Enjoy your new vehicle and thank you for choosing us for your automotive needs!

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