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Gene Messer Ford of Amarillo

Amarillo, TX

Overview
Reviews
4.7
545 Reviews
Call Dealership (877) 315-7172

3400 Soncy Rd.

Amarillo, TX

79119

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Showing 545 reviews

November 30, 2023

Service department people were courteous and professional in doing their jobs.Service issues desired were completed in a timely manner. More

by amtracsam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan(service advisor) is a top notch employee.
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Dec 01, 2023 -

Gene Messer Ford of Amarillo responded

It's great to hear that you had a positive experience with the service department! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 29, 2023

Gene Messer Ford of Amarillo is a great place to do business they are great Danny is really good. More

by everettwillis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny
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Dec 01, 2023 -

Gene Messer Ford of Amarillo responded

It's fantastic to hear that you had a great experience and that Danny provided great assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 27, 2023

Our technician was very informative and got back to us at a timely manner with updates More

by Chris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Damien
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Nov 30, 2023 -

Gene Messer Ford of Amarillo responded

We are thrilled to hear that you had a timely experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 27, 2023

They always take great care of me. Polite, courteous, and helpful. Answers my questions about all things related to my car. More

by Carol
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny, Todd, Gary
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Nov 30, 2023 -

Gene Messer Ford of Amarillo responded

We are thrilled to hear that you had a courteous experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 27, 2023

I am very pleased with Gene Messer Ford of Amarillo Texas. They always do a great job servicing my vehicles. More

by slb5950
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
J C Hearn
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Nov 30, 2023 -

Gene Messer Ford of Amarillo responded

We are thrilled to hear that you had a pleasing experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 26, 2023

Great service in both the sales and service department. Highly recommend them for all your vehicle needs!! More

by Missjojolinn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy
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Nov 28, 2023 -

Gene Messer Ford of Amarillo responded

That's fantastic to hear both the sales and service departments provide great service, it truly reflects the overall commitment to customer satisfaction. Recommendations based on positive experiences like yours can be invaluable for others seeking reliable and comprehensive vehicle care. Thank you for your business!

November 23, 2023

Horrible. Worse experience with my vehicle. I would rather drive to another town before bringing my vehicle to this location. On a scheduled service for my veh More

by rileywhite94
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service, mechanics
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November 22, 2023

Service representative Danny Pollard was fantastic! He was persistent and stayed with it until he figured out the problem. More

by Kirk Hayes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Pollard
Report | Print
Nov 29, 2023 -

Gene Messer Ford of Amarillo responded

It's fantastic to hear that you had a great experience and that Danny provided fantastic assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 22, 2023

Was told I would get an email but have not so guess this is the new way. Service is excellent. Wait time was a little longer than expected but gave me time to read several good magazines. More

by mwc2141
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Damian Dakota
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Nov 30, 2023 -

Gene Messer Ford of Amarillo responded

Thank you for taking the time to leave us a review! We look forward to your business with us again!

November 21, 2023

Good customer service. Didn’t feel pressured into getting services I didn’t want or need More

by steltoncrain
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember
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Nov 23, 2023 -

Gene Messer Ford of Amarillo responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

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