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Gene Messer Ford of Amarillo

Amarillo, TX

4.7
545 Reviews

3400 Soncy Rd.

Amarillo, TX

79119

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Showing 545 reviews

December 21, 2023

Very professional and courteous but I think they forgot to check the tires tread s More

by billcherry45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Henrey
Dec 22, 2023 -

Gene Messer Ford of Amarillo responded

Thank you for your kind words. Please contact the service department and we will gladly make sure your tire tread is checked. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 21, 2023

Process was timely and work done was very satisfactory. Will definitely return for any future work. More

by mpridetx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Damian
Dec 22, 2023 -

Gene Messer Ford of Amarillo responded

We are thrilled to hear that you had a prompt experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 20, 2023

Fast service on appointment made the day before. Competed the task in good time. Very good! More

by Graystar
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Pollard
Dec 22, 2023 -

Gene Messer Ford of Amarillo responded

We are thrilled to hear that you had a fast experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 14, 2023

My 2020 Aviator had starter problems and smoked, called Lincoln emergency towing service and brought it to dealership Nov 27, 2023 diagnosed problem 1 week later, ordered part and picked up car 1 more week More

by erm1015
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Chastain
December 12, 2023

The best in Amarillo, because all the staff is very very friendly, and so helpful. They had all the right answers to the questions I had asked. They treated me like I was part of their family, that meant al More

by Derf
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh Leathers
Dec 15, 2023 -

Gene Messer Ford of Amarillo responded

Being treated like family at a dealership can truly make the whole experience special. It's awesome to hear our team at Gene Messer Ford Amarillo went above and beyond to make you feel comfortable and well taken care of. That sense of friendliness and helpfulness can make all the difference when dealing with car-related queries. It's great to hear about such positive experiences!

December 12, 2023

I paid $70,000 for a vehicle and I took it to the service appointment and they fixed two items and said there was nothing wrong with the other two. Said there was nothing they could do. I was very disappoin More

by Redraider
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service department
December 08, 2023

Contacted Gene Messer Ford to locate a Mustang for my son. Prompt call back by Chris Gabehart led to the purchase of a new 2024 Mustang. Handled trade in and sale fairly and professionally. Very satisfie More

by RC
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Chris Gabehart John Simikian
Dec 13, 2023 -

Gene Messer Ford of Amarillo responded

We are thrilled to hear you had a positive experience with Gene Messer Ford Amarillo! Purchasing a new Mustang and having the trade-in process handled professionally is great to hear. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future. Congratulations on your new Mustang!

December 07, 2023

👍🏼👍🏼cut Gucci get. G ccv gvv. Cv cfc cg ggvccc ghhh h h h h. H h h h. H More

by Jklein
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JC
Dec 09, 2023 -

Gene Messer Ford of Amarillo responded

Thank you for your visit, and the 5 stars!

December 05, 2023

The service Man JC is awesome. Excellent work done by the mechanic. Will continue to going back. More

by gbrown79012
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JC
Dec 07, 2023 -

Gene Messer Ford of Amarillo responded

It's fantastic to hear that you had a great experience and that JC provided awesome assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 30, 2023

JC takes care of my truck every time and I appreciate that he only recommends what is needed for that trip, I trust him and his recommendations 100% More

by cthompson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JC Aherns
Dec 01, 2023 -

Gene Messer Ford of Amarillo responded

We are very pleased to hear that we could provide you with an exceptional service experience! It is also great to hear that JC went beyond to help meet your expectations. We look forward to the opportunity to assist you again in the future!

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