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Gene Messer Ford of Amarillo

Amarillo, TX

4.7
545 Reviews

3400 Soncy Rd.

Amarillo, TX

79119

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Showing 545 reviews

January 12, 2024

Customer Service rep Damian was great to work with. It took some time but vehicle was repaired and it was covered under warranty. More

by dewherr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Damian Dakota
Jan 16, 2024 -

Gene Messer Ford of Amarillo responded

It's fantastic to hear that you had a great experience and that Damian provided great assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

January 08, 2024

Service was efficient and low costing. The work that was needed on my vehicle was explained to me in detail. More

by vorsim8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason
Jan 10, 2024 -

Gene Messer Ford of Amarillo responded

We are thrilled to hear that you had an efficient experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

January 01, 2024

Technicians came to our house to perform updates for the recall on our Mustang and Maverick. It was nice not to have to drop off vehicles or wait for service. More

by A Downs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can’t remember
Jan 03, 2024 -

Gene Messer Ford of Amarillo responded

Thank you for the kind words! We are thrilled that you had such a great experience here with us! We appreciate your business and look forward to your next visit!

December 31, 2023

Great service dept. Danny kept me well informed of the progress and was awesome to work with. Work was done well and timely. My only negative comment is that your lab More

by Dlwilliams99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny
Jan 03, 2024 -

Gene Messer Ford of Amarillo responded

It's fantastic to hear that you had a great experience and that Danny provided informed assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 29, 2023

Outstanding experience. Spoke with Shane Qualls and Chris Gabehart in new car sales. They found what we were looking for and had us out test driving in no time. Dustin Ki More

by tmpekrul
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shane Qualls, Chris Gabehart, Dustin Kidd
Jan 03, 2024 -

Gene Messer Ford of Amarillo responded

Congratulations on your new vehicle! We are thrilled that Shane, Chris, and Dustin provided you with an outstanding sales experience. Our ultimate goal is your satisfaction! We look forward to assisting you in the future.

December 29, 2023

Friendly and knowledgeable sales staff. They make the buying process easy. Would recommend to anyone More

by Joep
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Todd
Jan 03, 2024 -

Gene Messer Ford of Amarillo responded

Congratulations on your new vehicle! We are thrilled to have provided you with a friendly sales experience. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 26, 2023

They did a good job with the mobile ABS cable replacement. Right away they started and were extremely cordial and friendly. Both guys are great in customer service! More

by julian321dcar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can’t remember their names. I am old and forgetful. 😂
Dec 28, 2023 -

Gene Messer Ford of Amarillo responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

December 26, 2023

Nice people and very attentive. QUICK response on my pickup and to my problem ,and solved it quickly. More

by rockfish32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service advisor
Dec 28, 2023 -

Gene Messer Ford of Amarillo responded

We are thrilled to hear that you had an attentive experience! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

December 25, 2023

The salesmen were great and very helpful to find what I was looking for and diligent to make a deal with me that I was satisfied with. More

by Kilroq5
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Thomas Hubbard
Dec 28, 2023 -

Gene Messer Ford of Amarillo responded

Congratulations on your new vehicle! We are thrilled to have provided you with an exceptional sales experience. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 22, 2023

They were very respectful and quick about the precess of buying a new viechle from there. More

by bostonbrice
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Thomas
Dec 27, 2023 -

Gene Messer Ford of Amarillo responded

Congratulations on your new vehicle! We are thrilled to have provided you with a respectful sales experience. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

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