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Gene Messer Ford of Amarillo

Amarillo, TX

Overview
Reviews
4.7
478 Reviews
Call Dealership (877) 315-7172

3400 Soncy Rd.

Amarillo, TX

79119

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Showing 478 reviews

October 27, 2023

Easy deal. Salesman was knowledgeable & wasn't pushy. Had a good selection of vehicles bit took tome to explain the differences. More

by Jaydbraddock
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jimmy Allen
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Nov 01, 2023 -

Gene Messer Ford of Amarillo responded

It's great to hear that you had an easy and informative experience when making your purchase. A knowledgeable and non-pushy salesman who takes the time to explain the differences among the available vehicles can make the buying process much smoother and more satisfying. Enjoy your new vehicle!

October 21, 2023

Brought to dealership from transmission shop after a phone call to ask about the transmission Tom was bad Was told that Ford would replace at no charge Dealership called after 3and 1/2 weeks and told me More

by Excelautos1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ryan
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October 20, 2023

Great service, quick response, friendly, knowledgeable, they strive to make sure you're takrn care of. More

by Jlbolz82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ibaara
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Oct 24, 2023 -

Gene Messer Ford of Amarillo responded

It's wonderful to hear that you received great service with a quick response, friendly and knowledgeable staff, and a commitment to ensuring that you're well taken care of. Such qualities make for a top-notch customer experience. Thank you for your business, and we look forward to serving you again in the future.

October 20, 2023

JC in Service has always talked straight about what my trucks service needs are. Gets the work done in timely manner. More

by sfcrna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JC-Service department
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Oct 24, 2023 -

Gene Messer Ford of Amarillo responded

It's great to hear that JC in Service has consistently provided honest guidance about your truck's service needs and that the work is completed in a timely manner. Having a service advisor who communicates clearly and ensures efficient service is a valuable asset. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

October 19, 2023

I was given good service and an opportunity to see my car and the problems it had the service writer was very helpful and the mechanic was very courteous and help I will continue using Gene Messer Ford for a More

by Gary
Service Communication
Recommend Dealer
Yes
Employees Worked With
I can't remember names
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Oct 21, 2023 -

Gene Messer Ford of Amarillo responded

It's wonderful to hear that you received good service and had the opportunity to see your car and the issues it had. The helpful service writer and courteous mechanic clearly played a key role in your positive experience. It's great to know that you plan to continue using Gene Messer Ford for your oil changes and car repairs. Your loyalty and positive comments are greatly appreciated.

October 17, 2023

Salesman provided great customer service! He was knowledgeable & quick to get us what we needed. More

by jamiedeejones
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh Leathers
Report | Print
Oct 19, 2023 -

Gene Messer Ford of Amarillo responded

We are delighted to hear that your salesman provided great customer service and was both knowledgeable and quick in meeting your needs. We aim to provide the best experience for our customers, and your feedback is greatly appreciated. Enjoy your new vehicle and thank you for choosing us for your automotive needs!

October 17, 2023

Josh Leathers and the hole team at Gene Messer Ford did a amazing job as always. They are the only ones I will ever trust to business with as far as myself and family goes. Great people always willing to wor More

by Thillyer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh Leathers, John Simikian
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Oct 19, 2023 -

Gene Messer Ford of Amarillo responded

It's wonderful to hear that Josh and the whole team at Gene Messer Ford Amarillo consistently do an amazing job. We greatly appreciate your trust in doing business with us and your kind words. We're always willing to work with you and for you to ensure you get into a great vehicle. Your satisfaction is our goal, and we look forward to serving you and your family again!

October 12, 2023

The people are all very polite and the service was a lot quicker than expected. More

by Tonyotr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan
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Oct 13, 2023 -

Gene Messer Ford of Amarillo responded

We are glad to hear that the people were polite, and the service was quicker than you expected. Fast and courteous service is always a pleasant surprise. Thanks for sharing your thoughts!

October 12, 2023

Gary Landry was my service guy and he was fantastic, I miss him. He put me with Danny Pollard which first opinions on Danny is fantastic. He helped me out and went way above and beyond, I feel comfortable More

by Snortbanger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Pollard / Gary Landry
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Oct 14, 2023 -

Gene Messer Ford of Amarillo responded

It's great to hear that you had a fantastic experience with Gary, your previous service advisor, and that you now have Danny to assist you, who has also made a positive impression. The fact that they both went above and beyond to help you is wonderful to hear. Thank you for sharing your positive experience!

October 10, 2023

There a great bunch to do business with. the service department does a great job they always get me in and out every time awesome job More

by Oscar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy
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Oct 12, 2023 -

Gene Messer Ford of Amarillo responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Oct 12, 2023 -

Oscar responded

Thank you for your response it is greatly appreciated I really look forward to buying my next truck from you guys but I just don't seem to have the time to get over there. My email is glnscr@gmail.com

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