Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

Gene Messer Ford of Amarillo

Amarillo, TX

Overview
Reviews
4.7
478 Reviews
Call Dealership (877) 315-7172

3400 Soncy Rd.

Amarillo, TX

79119

Directions

By Type

Showing 478 reviews

November 22, 2023

Service representative Danny Pollard was fantastic! He was persistent and stayed with it until he figured out the problem. More

by Kirk Hayes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Pollard
Report | Print
Nov 29, 2023 -

Gene Messer Ford of Amarillo responded

It's fantastic to hear that you had a great experience and that Danny provided fantastic assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 22, 2023

Was told I would get an email but have not so guess this is the new way. Service is excellent. Wait time was a little longer than expected but gave me time to read several good magazines. More

by mwc2141
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Damian Dakota
Report | Print
Nov 30, 2023 -

Gene Messer Ford of Amarillo responded

Thank you for taking the time to leave us a review! We look forward to your business with us again!

November 21, 2023

Good customer service. Didn’t feel pressured into getting services I didn’t want or need More

by steltoncrain
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember
Report | Print
Nov 23, 2023 -

Gene Messer Ford of Amarillo responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 17, 2023

I had a really great buying experience. My new vehicle is everything I need and more. More

by Noemi Perez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joshua Leathers
Report | Print
Nov 18, 2023 -

Gene Messer Ford of Amarillo responded

Congratulations on your new vehicle! We are thrilled to have provided you with an exceptional sales experience. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 16, 2023

Our experience was absolutely wonderful. Everyone was professional and courteous to us. Brandon was very helpful and a blessing to work with. More

by Kimburns1961
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Bourke
Report | Print
Nov 18, 2023 -

Gene Messer Ford of Amarillo responded

Congratulations on your new vehicle! We are thrilled that Brandon provided you with a wonderful sales experience. Our ultimate goal is your satisfaction! We look forward to assisting you in the future.

November 16, 2023

I appreciate the short notice I gave them and they took me right in.Well done More

by falconfaraon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel William P
Report | Print
Nov 18, 2023 -

Gene Messer Ford of Amarillo responded

We are thrilled to hear that you had an expedited experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 16, 2023

Damien and Steve Banes took great care of me. I highly recommend Gene Messer Ford for genuine parts and service. More

by cwjjohn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Banes in Parts and Damien in Service
Report | Print
Nov 18, 2023 -

Gene Messer Ford of Amarillo responded

It's fantastic to hear that you had a great experience and that Damien and Steve provided great assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 14, 2023

Great service with care for older drivers who drive an lot, and great valet service with safe drivers! More

by LRM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
pollard and Juan
Report | Print
Nov 15, 2023 -

Gene Messer Ford of Amarillo responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 10, 2023

Promptly met us at door. Josh Leathers told us he had a vehicle close to what we were looking for. With discussions on their vehicle and offer to pay close to what I was th More

by fbritten
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh Leathers in sales and Jeremy in service
Report | Print
Nov 14, 2023 -

Gene Messer Ford of Amarillo responded

It's great to hear that your experience began with a prompt and attentive greeting at the door. The fact that Josh informed you about a vehicle close to what you were looking for and engaged in discussions that aligned with your preferences is fantastic. Thank you for sharing your positive feedback. Enjoy your new vehicle!

November 07, 2023

Great service. Very courteous and professional. Loved them coming to my home for recall work. More

by Jsgreenlee7701
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
Report | Print
Nov 09, 2023 -

Gene Messer Ford of Amarillo responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

1
...
30
31
32
...
48