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Gene Messer Ford of Amarillo

Amarillo, TX

Overview
Reviews
4.7
533 Reviews
Call Dealership (877) 315-7172

3400 Soncy Rd.

Amarillo, TX

79119

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Showing 533 reviews

January 08, 2025

A little scattered dropping off and picking up vehicle. Got to talk to 2 or 3 different people. More

by braall62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know
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Jan 09, 2025 -

Gene Messer Ford of Amarillo responded

Thank you for your feedback. I apologize for the inconvenience during your drop-off and pick-up process. We’re reviewing our procedures to ensure smoother communication and a better experience next time. If there’s anything more we can do, please don’t hesitate to reach out. We appreciate your business and look forward to serving you better. Shane Qualls General Manager squalls@genemesser.com

January 08, 2025

Victor took good care of me in the service department and Noe gave me a ride home. Both men were extremely nice and made me feel valued. They got my truck back before promised. I’ll definitely come back agai More

by JWT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor and Noe
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Jan 10, 2025 -

Gene Messer Ford of Amarillo responded

Jwt, we're glad you had such a wonderful experience with us!

January 07, 2025

Great staff and great service. My family and I have relied on Gene Messer Ford the past few years and have yet to be let down. More

by Sloan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cesar Fentanes
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Jan 10, 2025 -

Gene Messer Ford of Amarillo responded

Hi, we're happy you found our staff to be so supportive during your experience here at Gene Messer Ford Amarillo. Please don't hesitate to reach out if there's anything additional we can do for you.

January 07, 2025

My first time dealing Gene Messer Ford. Dawn was helpful and very kind. Alex explained what doing and why. Good young men More

by Carl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dawn Alex
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Jan 08, 2025 -

Gene Messer Ford of Amarillo responded

Hi Carl, we're happy you found our staff to be so supportive during your experience here at Gene Messer Ford Amarillo. If you have any further questions, please give us a call. We're always happy to help!

January 04, 2025

John was very professional and the guy that did the insurance was very helpful the pu had battery issues and they to auto natiom the fixed it for us thank for making our trade simple More

by b.alexander27
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John turk and I can't remember the guys name that did paperwork
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Jan 05, 2025 -

Gene Messer Ford of Amarillo responded

Hello, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

January 04, 2025

Very very very very very very very very very very very very very very very good More

by thub33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor celaya
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Jan 05, 2025 -

Gene Messer Ford of Amarillo responded

Hi, thank you for sharing your positive experience! We are always more than happy to assist you if anything else comes up. Take care!

January 03, 2025

Great service, great people, and a very good level of knowledge skill set and professional work More

by Sam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny
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Jan 04, 2025 -

Gene Messer Ford of Amarillo responded

Hi, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

January 01, 2025

Will go out of their way to heip. Everyone is friendly and respectful and helpful More

by Gdadcake
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Todd
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Jan 02, 2025 -

Gene Messer Ford of Amarillo responded

Hello, thank you; we appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!

January 01, 2025

They were great service and understanding from my sales man. I really appreciate all the work they did More

by scottastatham
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Henry Pena
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Jan 02, 2025 -

Gene Messer Ford of Amarillo responded

Hello, thank you; we appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!

January 01, 2025

The guys at Gene Messer always do a great job. They are really very friendly. More

by hodges.c50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rudi
Report | Print
Jan 02, 2025 -

Gene Messer Ford of Amarillo responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

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