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Gene Messer Ford of Amarillo

Amarillo, TX

Overview
Reviews
4.7
636 Reviews
Call Dealership (806) 355-7471
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3400 Soncy Rd.

Amarillo, TX

79119

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Showing 636 reviews

April 11, 2025

Excellent experience, the wait was a bit long but I had some coffee while waiting. I enjoyed the video provided by the technician. More

by Marilyn.ann25@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unsure of their names
Report | Print
Apr 12, 2025 -

Marilyn.ann25@gmail.com responded

I think his name was Danny , great job and thank you

Apr 14, 2025 -

Gene Messer Ford of Amarillo responded

Hello, thank you; we appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!

April 11, 2025

Always giving me great service had a couple of hiccups, but all was resolved I would recommend their dealership to all of my friends More

by bill hodnett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Chastain
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Apr 14, 2025 -

Gene Messer Ford of Amarillo responded

Hello Bill, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

April 09, 2025

Affordable and fast. Nice waiting area and helpful staff makes Gene Messer the place to go! More

by jnorman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah
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Apr 12, 2025 -

Gene Messer Ford of Amarillo responded

Hello, we appreciate you taking the time to leave us this feedback. We hope you have a great day!

April 08, 2025

Prompt with service and very courteous, Gave me accurate estimate for completion of service and delivered on time. More

by Abellinghausen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Damian Gregor
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Apr 11, 2025 -

Gene Messer Ford of Amarillo responded

Hello, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.

April 08, 2025

Very professional, excellent communication on what needs to be done, and the work they provided was done in a timely manner in for a traveler these were the qualities I was looking for! More

by Joyce D'Amico
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Ethier
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Apr 11, 2025 -

Gene Messer Ford of Amarillo responded

Hello, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.

April 07, 2025

Excellent customer service . Appreciate the replacement of defective air bags. Comprehensive checkup on all car systems More

by Janw20241
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Damion-customer service
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Apr 10, 2025 -

Gene Messer Ford of Amarillo responded

Hello, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

April 04, 2025

Great customer service. Danny did a great job of keeping informed of all the maintenance performed. More

by jon_talley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny
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Apr 07, 2025 -

Gene Messer Ford of Amarillo responded

Hello, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

April 04, 2025

The service department is very accommodating. Courteous and extremely. professional. It is a pleasure doing business with them . More

by bmgarrett41
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor Celaya
Report | Print
Apr 07, 2025 -

Gene Messer Ford of Amarillo responded

Hello, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

April 04, 2025

The service I received from Victoria as well as the detailed video from my tech made my experience great. No guessing and a fair price. Highly recommend them. More

by Irishduo21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor serviced Advidor do not remember my techs name
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Apr 07, 2025 -

Gene Messer Ford of Amarillo responded

Hello, we're happy you found Victoria to be so supportive during your experience here at Gene Messer Ford Amarillo. Thanks for the recommendation, and have an amazing day!

April 04, 2025

The people at service center are always easy to work with. I've been taking my vehicle there for years. More

by Davidw314159
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor Celaya
Report | Print
Apr 07, 2025 -

Gene Messer Ford of Amarillo responded

Hi, thank you so much for the positive review! We are always more than happy to assist you if anything else comes up. Take care!

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