Gene Messer Ford of Amarillo
Amarillo, TX
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Technician came to my house to perform mobile service on site for my car’s recall & was very convenient. Tech was approx. 30 mins late (hence the 4 stars instead of 5), but I’m sure this is not uncommon, es site for my car’s recall & was very convenient. Tech was approx. 30 mins late (hence the 4 stars instead of 5), but I’m sure this is not uncommon, especially for the convenience of remote service. Overall, very happy with experience. More
Very professional. Always provide good customer communications. Listens to and respect customer. Provided above and beyond to allow me to view underneath vehicle when r Always provide good customer communications. Listens to and respect customer. Provided above and beyond to allow me to view underneath vehicle when raised on lift so i could visually inspect. Supportive with good pricing. Provides discounts via text / appointments. Great service reps!! More
Ryan and team provided excellent service for my truck repairs. We were traveling through the area & had an emergency. He worked us in quickly & got us back on the road. Much appreciated! repairs. We were traveling through the area & had an emergency. He worked us in quickly & got us back on the road. Much appreciated! More
Took my car in to be serviced and my advisor, Victor Celaya, outlined the process from checking in, getting me a ride back to my residence and having my car delivered to me when the job was completed. Celaya, outlined the process from checking in, getting me a ride back to my residence and having my car delivered to me when the job was completed. Everyone (Victor, the shuttle driver and the drivers who brought my car to me) was so nice. It is good to know that a business is customer focused and they are also nice and considerate. An enjoyable experience whether you’re a first timer or a longstanding customer. Keep up the good work! More