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Gene Messer Ford of Amarillo

Amarillo, TX

4.7
477 Reviews

3400 Soncy Rd.

Amarillo, TX

79119

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Showing 477 reviews

November 08, 2024

Technician came to my house to perform mobile service on site for my car’s recall & was very convenient. Tech was approx. 30 mins late (hence the 4 stars instead of 5), but I’m sure this is not uncommon, es More

by brian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex
Nov 11, 2024 -

Gene Messer Ford of Amarillo responded

Hello Brian, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

November 05, 2024

Very professional. Always provide good customer communications. Listens to and respect customer. Provided above and beyond to allow me to view underneath vehicle when r More

by 80 longrider
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jc ahrens, danny pollard two great mechanics
Nov 07, 2024 -

Gene Messer Ford of Amarillo responded

Hi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

November 02, 2024

It was quick and easy. They came to me and fixed the recall. Great job with little effort from me. More

by tmorris62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex
Nov 05, 2024 -

Gene Messer Ford of Amarillo responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

November 02, 2024

Ryan and team provided excellent service for my truck repairs. We were traveling through the area & had an emergency. He worked us in quickly & got us back on the road. Much appreciated! More

by RC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Ethier
Nov 05, 2024 -

Gene Messer Ford of Amarillo responded

Hi, our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

November 01, 2024

Did a Good job repairing a confusing problem. Worked hard and stayed in touch with me More

by donny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeramy Chastain
Nov 02, 2024 -

Gene Messer Ford of Amarillo responded

Thank you Donny for taking the time to let us know how we did. We hope you have a great day!

November 01, 2024

Took my car in to be serviced and my advisor, Victor Celaya, outlined the process from checking in, getting me a ride back to my residence and having my car delivered to me when the job was completed. More

by shroutdoor1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor Ceyala
Nov 04, 2024 -

Gene Messer Ford of Amarillo responded

Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

November 01, 2024

Service was completed in a timely manner. J.C. Always puts the customer first to provide information on the repair so there are no surprises. More

by Rob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JC
Nov 04, 2024 -

Gene Messer Ford of Amarillo responded

Thank you Rob for taking the time to let us know how we did. We hope you have a great day!

October 31, 2024

Every time I have visited this dealership they have always shown me great respect and they actually listen to your concerns More

by wilsonanders4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brody
Nov 01, 2024 -

Gene Messer Ford of Amarillo responded

Hi, thank you so much for the positive review! If you have any further questions, please give us a call. We're always happy to help!

October 31, 2024

The service is very good everyone is very courteous. The service was completed on time More

by Blakley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah Mendez
Nov 02, 2024 -

Gene Messer Ford of Amarillo responded

Hi Blakley, we appreciate your positive review about your recent experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!

October 31, 2024

They did a really great job and we greatly appreciated them and we will definitely be back soon for any other needs! More

by blmaddox74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Landry
Nov 02, 2024 -

Gene Messer Ford of Amarillo responded

Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.