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Gene Messer Ford of Amarillo

Amarillo, TX

Overview
Reviews
4.7
478 Reviews
Call Dealership (877) 315-7172

3400 Soncy Rd.

Amarillo, TX

79119

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Showing 478 reviews

December 26, 2023

Nice people and very attentive. QUICK response on my pickup and to my problem ,and solved it quickly. More

by rockfish32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service advisor
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Dec 28, 2023 -

Gene Messer Ford of Amarillo responded

We are thrilled to hear that you had an attentive experience! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

December 25, 2023

The salesmen were great and very helpful to find what I was looking for and diligent to make a deal with me that I was satisfied with. More

by Kilroq5
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Thomas Hubbard
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Dec 28, 2023 -

Gene Messer Ford of Amarillo responded

Congratulations on your new vehicle! We are thrilled to have provided you with an exceptional sales experience. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 22, 2023

They were very respectful and quick about the precess of buying a new viechle from there. More

by bostonbrice
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Thomas
Report | Print
Dec 27, 2023 -

Gene Messer Ford of Amarillo responded

Congratulations on your new vehicle! We are thrilled to have provided you with a respectful sales experience. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 21, 2023

Very professional and courteous but I think they forgot to check the tires tread s More

by billcherry45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Henrey
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Dec 22, 2023 -

Gene Messer Ford of Amarillo responded

Thank you for your kind words. Please contact the service department and we will gladly make sure your tire tread is checked. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 21, 2023

Process was timely and work done was very satisfactory. Will definitely return for any future work. More

by mpridetx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Damian
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Dec 22, 2023 -

Gene Messer Ford of Amarillo responded

We are thrilled to hear that you had a prompt experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 20, 2023

Fast service on appointment made the day before. Competed the task in good time. Very good! More

by Graystar
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Pollard
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Dec 22, 2023 -

Gene Messer Ford of Amarillo responded

We are thrilled to hear that you had a fast experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 14, 2023

My 2020 Aviator had starter problems and smoked, called Lincoln emergency towing service and brought it to dealership Nov 27, 2023 diagnosed problem 1 week later, ordered part and picked up car 1 more week More

by erm1015
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Chastain
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December 12, 2023

The best in Amarillo, because all the staff is very very friendly, and so helpful. They had all the right answers to the questions I had asked. They treated me like I was part of their family, that meant al More

by Derf
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh Leathers
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Dec 15, 2023 -

Gene Messer Ford of Amarillo responded

Being treated like family at a dealership can truly make the whole experience special. It's awesome to hear our team at Gene Messer Ford Amarillo went above and beyond to make you feel comfortable and well taken care of. That sense of friendliness and helpfulness can make all the difference when dealing with car-related queries. It's great to hear about such positive experiences!

December 12, 2023

I paid $70,000 for a vehicle and I took it to the service appointment and they fixed two items and said there was nothing wrong with the other two. Said there was nothing they could do. I was very disappoin More

by Redraider
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service department
Report | Print
December 08, 2023

Contacted Gene Messer Ford to locate a Mustang for my son. Prompt call back by Chris Gabehart led to the purchase of a new 2024 Mustang. Handled trade in and sale fairly and professionally. Very satisfie More

by RC
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Chris Gabehart John Simikian
Report | Print
Dec 13, 2023 -

Gene Messer Ford of Amarillo responded

We are thrilled to hear you had a positive experience with Gene Messer Ford Amarillo! Purchasing a new Mustang and having the trade-in process handled professionally is great to hear. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future. Congratulations on your new Mustang!

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