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Gene Messer Ford of Amarillo

Amarillo, TX

Overview
Reviews
4.7
478 Reviews
Call Dealership (877) 315-7172

3400 Soncy Rd.

Amarillo, TX

79119

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Showing 478 reviews

January 16, 2024

Service department seems to have improved in the last few months. Jeremy is a great advisor. I appreciate his care and concern! More

by LLD
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy
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Jan 19, 2024 -

Gene Messer Ford of Amarillo responded

It's wonderful to hear that you've noticed an improvement in our service department in the last few months and that Jeremy, your service advisor, has been great. Safe travels and continued satisfaction with the service for your vehicle!

January 16, 2024

The salesman did a really great job. He was not insisting like other salesman do. He let me take my time looking. Thomas Hubbard is the salesman I recommend. More

by Susana
Recommend Dealer
Yes
Employees Worked With
Thomas Hubbard
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Jan 18, 2024 -

Gene Messer Ford of Amarillo responded

It's wonderful to hear that your salesman, Thomas, did a great job and gave you the space and time to look around without being insistent. A patient and accommodating approach can significantly enhance the car-buying experience. Thank you for recommending Thomas. Congratulations on your new vehicle!

January 16, 2024

Did a great job changing oil and rotating the tires. Appreciate the good work on my truck More

by Drlehrman3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Forgot his name
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Jan 18, 2024 -

Gene Messer Ford of Amarillo responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

January 12, 2024

Customer Service rep Damian was great to work with. It took some time but vehicle was repaired and it was covered under warranty. More

by dewherr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Damian Dakota
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Jan 16, 2024 -

Gene Messer Ford of Amarillo responded

It's fantastic to hear that you had a great experience and that Damian provided great assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

January 08, 2024

Service was efficient and low costing. The work that was needed on my vehicle was explained to me in detail. More

by vorsim8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason
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Jan 10, 2024 -

Gene Messer Ford of Amarillo responded

We are thrilled to hear that you had an efficient experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

January 01, 2024

Technicians came to our house to perform updates for the recall on our Mustang and Maverick. It was nice not to have to drop off vehicles or wait for service. More

by A Downs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can’t remember
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Jan 03, 2024 -

Gene Messer Ford of Amarillo responded

Thank you for the kind words! We are thrilled that you had such a great experience here with us! We appreciate your business and look forward to your next visit!

December 31, 2023

Great service dept. Danny kept me well informed of the progress and was awesome to work with. Work was done well and timely. My only negative comment is that your lab More

by Dlwilliams99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny
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Jan 03, 2024 -

Gene Messer Ford of Amarillo responded

It's fantastic to hear that you had a great experience and that Danny provided informed assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 29, 2023

Outstanding experience. Spoke with Shane Qualls and Chris Gabehart in new car sales. They found what we were looking for and had us out test driving in no time. Dustin Ki More

by tmpekrul
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shane Qualls, Chris Gabehart, Dustin Kidd
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Jan 03, 2024 -

Gene Messer Ford of Amarillo responded

Congratulations on your new vehicle! We are thrilled that Shane, Chris, and Dustin provided you with an outstanding sales experience. Our ultimate goal is your satisfaction! We look forward to assisting you in the future.

December 29, 2023

Friendly and knowledgeable sales staff. They make the buying process easy. Would recommend to anyone More

by Joep
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Todd
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Jan 03, 2024 -

Gene Messer Ford of Amarillo responded

Congratulations on your new vehicle! We are thrilled to have provided you with a friendly sales experience. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 26, 2023

They did a good job with the mobile ABS cable replacement. Right away they started and were extremely cordial and friendly. Both guys are great in customer service! More

by julian321dcar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can’t remember their names. I am old and forgetful. 😂
Report | Print
Dec 28, 2023 -

Gene Messer Ford of Amarillo responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

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