Gene Messer Ford of Amarillo

Eugene is very knowledgeable and helpful thanks Eugene. Dealership is very nice 👍. Thank you guys Dealership is very nice 👍. Thank you guys More

Gene Messer Ford is the best dealership in Amarillo! We were treated with kindness and respect We were treated with kindness and respect More

Please don't buy it here. I made the mistake and don't want someone else to have my experience. I currently live on Social security and not much at that. I lost my Husband not I made the mistake and don't want someone else to have my experience. I currently live on Social security and not much at that. I lost my Husband not too long ago. He had a small life insurance and told me he always wanted me to have a good reliable car. Well that didn't happen with Gene Messer Ford. I went there and bought a used car from Gene Messer Ford and got what I thought was a good and nice car and trusted this business with my investment. I spent 15,000 on a car and a few days later I had oil in my driveway under the car. I called my salesman and he said bring it by to have them check it. So I went to the dealer and they said they couldn't find an oil leak. They blatantly Lied to me about not finding an oil leak and oil was all over underneath the car. Some short time later I contacted them and sent a picture of the car leaking. I kept complaining and now 6 months later all communication has stopped. I have tried reaching them and complained only to be ignored. Now I have no car because the motor quit working and I had it for only 6 months. I am out 15,000 because they took advantage of a senior citizen woman with not knowing much about cars except oil is not supposed to come out. I wish I would have read the reviews for this business and Better Business Bureau complaints and Answers. PLEASE DO NOT BUY HERE. Once you walk out the door they don't care at all for the customer. More

Danny was very friendly and took special attention to my needs as if I was his only customer. needs as if I was his only customer. More

All went very well. Danny, the service writer was extremely helpful. Thank you very much Danny, the service writer was extremely helpful. Thank you very much More

JC kept me informed during the whole process. I got my vehicle back the same day and everything was fixed. I got my vehicle back the same day and everything was fixed. More

Damien the service writer was very knowledgeable and polite. The waiting area was clean and well stocked. polite. The waiting area was clean and well stocked. More

Very professional made my appointment for a recall and explained what they would be doing,sent video of work being done and o wanted oil change they found stripped oil plug and replaced it along with a c explained what they would be doing,sent video of work being done and o wanted oil change they found stripped oil plug and replaced it along with a cabin filter they got my approval first and let me decide Great experience More

They are slow when getting a oil change, I waited 2 hours and all they wanted to do was try to sell me more stuff instead of trying to get my car done. and all they wanted to do was try to sell me more stuff instead of trying to get my car done. More

Fixed. The problem very reasonably.in record time.i really appreciate it.As I only have one car. The problem very reasonably.in record time.i really appreciate it.As I only have one car. More