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Gene Messer Ford of Amarillo

Amarillo, TX

4.7
478 Reviews

3400 Soncy Rd.

Amarillo, TX

79119

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Showing 478 reviews

March 02, 2024

They helped us with what we were looking for and didn’t try and talk us into something different. Found us a truck, made a fair deal and communicated well. More

by J
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Thomas
Mar 10, 2024 -

Gene Messer Ford of Amarillo responded

We're pleased to hear that our team at Gene Messer Ford Amarillo assisted you in finding the truck you were looking for, made a fair deal, and communicated effectively. Providing a positive and transparent experience is our goal, and we're glad to have met your expectations. Thank you for choosing Gene Messer Ford Amarillo, and we appreciate your business!

March 02, 2024

Online shopping was a breeze, sales associate Jimmy was polite and no pushy sales tactics. Trading vehicle value was impressive compared to online trade in quotes. Was treated with respect and felt very v More

by dawnehler
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jimmy Allen
Mar 07, 2024 -

Gene Messer Ford of Amarillo responded

We're delighted to hear about your positive online shopping experience and the respectful and valued treatment you received from our sales associate, Jimmy! It's great that the trade-in value for your vehicle exceeded expectations. Thank you for choosing us, and we appreciate your kind words!

March 02, 2024

Very pleased with the purchase of my vehicle from Josh and always taking care of me during repairs to car. Also the service department for repairing my car and keeping me posted during repairs. I always More

by Jeanette Judd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Leathers, Danny in Service Department
Mar 10, 2024 -

Gene Messer Ford of Amarillo responded

We're delighted to hear about your positive experiences with both the purchase process from Josh and the service department at Gene Messer Ford Amarillo. It's great to know that you've consistently received excellent care during repairs and that you appreciate the service provided by our team. Thank you for choosing Gene Messer Ford Amarillo, and we look forward to assisting you in the future. Safe travels!

March 02, 2024

Gene Messer Ford is very customer focused and friendly. I have no complaints whatsoever about anything! More

by Pat
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mobil unit was great
Mar 06, 2024 -

Gene Messer Ford of Amarillo responded

That's fantastic to hear! It's great to know that you had a positive and customer-focused experience with Gene Messer Ford Amarillo. Customer feedback is valuable, and it can be helpful for others looking for a similar experience.

March 01, 2024

JC and the team do a great job and keep my cars in top shape. Thanks guys!! More

by DNLoggins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JC
Mar 03, 2024 -

Gene Messer Ford of Amarillo responded

We're thrilled to hear that JC and the team do a great job keeping your cars in top shape. Thank you for your positive feedback! We appreciate your business and look forward to continuing to provide excellent service for your vehicles.

March 01, 2024

Went in for a normal service of oil change and the service crew did everything above and beyond what I needed. The service manager was great and told me everything that was needed and done. Thanks aga More

by rkboosa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah
Mar 03, 2024 -

Gene Messer Ford of Amarillo responded

We're pleased to hear that your experience with the service crew went above and beyond your expectations during a routine oil change. It's great that the service manager provided clear communication about what was needed and done. We appreciate your business and look forward to serving you again in the future!

March 01, 2024

I will do business there i had a good sales person I would recommend them More

by jackgoswick
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
David Smith
Mar 13, 2024 -

Gene Messer Ford of Amarillo responded

We're glad to hear that you had a positive experience with a good salesperson, and we appreciate your recommendation. Thank you for considering doing business with us, and we look forward to serving you with the same level of excellence in the future. Safe and happy driving!

March 01, 2024

I always go to see Brandon when purchasing my vehicles. I am so over the top amazed each and every time I go in to Gene Messer to purchase a vehicle. This gentleman knows his stuff! He takes his time and c More

by catbro2008
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Bourke, Jeff Osborne, Shane Qualls
Mar 07, 2024 -

Gene Messer Ford of Amarillo responded

Thank you for your loyalty to Gene Messer Ford Amarillo and for choosing Brandon as your go-to person for vehicle purchases! We're thrilled to hear about your consistently positive experiences. It's wonderful that Brandon's knowledge, care, and attention to customers like you contribute to your satisfaction. We appreciate your continued trust, and we look forward to assisting you in the future!

February 29, 2024

I took my truck in to be serviced, including an oil change. They were great to work with and followed through with everything that they had promised and in a timely manner. More

by vhallcorn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Pollard
Mar 01, 2024 -

Gene Messer Ford of Amarillo responded

We're delighted to hear that you had a positive experience with our service department. Thank you for choosing us for your truck's maintenance needs, and we're glad we could provide excellent service and fulfill our promises in a timely manner. Safe and smooth travels in your truck!

February 26, 2024

Place was very clean. I liked the option of free sodas. Workers were very pleasant More

by rpkelley65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Forgot his name
Feb 27, 2024 -

Gene Messer Ford of Amarillo responded

Thank you for the kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!

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